Statement: Recovering postal regulation and consumer advocacy costs

  • Start: 05 June 2019
  • Status: Statement published
  • End: 08 July 2019

Statement published 16 January 2019 (further technical statement published 26 July 2019)

Ofcom is responsible for regulating the UK postal market. In doing so, we incur costs. We published proposals to change the way in which we recover these costs in July 2017. Our March 2018 statement sets out our final decision on the way in which we will recover our costs of regulating the postal sector in future.

Ofcom is also responsible for recovering the costs of consumer advocacy bodies, such as Citizens Advice, in relation to their work in the postal sector. Our July 2017 consultation also included proposals to change the way in which these costs are recovered. We then published revised proposals in our March 2018 reconsultation. Our January 2019 statement sets out our final decision on the way in which we recover consumer advocacy costs in relation to postal services.

Following stakeholder feedback it came to our attention that our policy intentions did not properly align with our regulatory condition implementing our statement (Consumer Protection Condition 1); therefore, in June 2019 we proposed minor modifications to CP1.

In July 2019, we set our final decision in regard to the proposed minor modifications to CP1.


Main documents

Supporting documents

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Responses

Responder name Type
Response to 2017 consultation: BBC License Fee (PDF File, 489.9 KB) Organisation
Response to 2017 consultation: Citipost (PDF File, 472.8 KB) Organisation
Response to 2017 consultation: Citizens Advice Bureau (PDF File, 155.2 KB) Organisation
Response to 2017 consultation: Consumer Futures Unit - Citizens Advice Scotland (PDF File, 634.8 KB) Organisation
Response to 2017 consultation: DX (PDF File, 528.6 KB) Organisation
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