Making communications work for everyone
Ofcom is the UK regulator for the communications services that we use and rely on each day. Our mission is to make communications work for everyone.
UK consumers and businesses depend upon using communications services each and every day. Having reliable and robust communications across the UK has never been more important and is playing a vital role in the UK’s response to the coronavirus.
The work we do benefits consumers and UK businesses to get the best from communications services and ensures that people are able to access services wherever they are in the UK. We ensure consumer fairness and protection from sharp practices and we actively support competition where appropriate to deliver good outcomes.
Click or tap to read more about our work this past year:
We are committed to being a cost-conscious, value for money organisation in discharging our duties. Over the past 15 years, we have continued to deliver year on year, like-for-like real-terms budget reductions.
This section sets out how we are set up to deliver our duties and how we have performed against our strategic objectives set out in our Annual Plan of Work, the consumer impact and the outcomes and next steps we are taking.
This section sets out governance arrangements and the lines of accountability to ensure delivery of our objectives and duties.
This section contains the financial statements, including notes to the accounts, for the year ended 31 March 2020.
Including Section 400; regulatory statements; programmes for investigations, broadcasting complaints, spectrum licensing and enforcement; sustainability data, and; our 700MHz clearance programme.
Details of the fees and payments Ofcom is required to collect under Section 400 of the Communications Act 2003.