Graduate scheme, apprenticeships and internships
Ofcom is at the cutting edge of modern communications – from broadcasting on TV and radio, to telecoms and how we communicate with each other, to new wireless technologies. Our graduates, apprentices and interns play a key role in all of these areas. Join us, and you can get involved from the start.
Our graduate scheme
There are seven graduate programmes at Ofcom:
- Spectrum engineer
- Cyber security
- Data scientist
- Policy, enforcement and research
- Data analytics economist
Applications for our 2021 intake are now closed. We expect to open applications for our 2022 intake in September, so please do check back then for more information.
Are you interested in using problem-solving skills to try to resolve issues that people face?
Policy-making is a vital part of what we do at Ofcom. It involves understanding problems that people are experiencing and working out how to solve them. We use a wide range of regulatory tools to do this, and we influence government and industry stakeholders. We know that great policy-making involves working together to pool expertise and ideas to get the best result.
Some recent projects include:
- Diversity and equal opportunities in television. Our research shows that TV viewers want to see programmes that authentically portray their lives, reflecting the UK’s diversity. We report on key findings and make recommendations on equality of opportunity in relation to employment in the broadcast sector – like making disability an area of focus to improve representation, setting targets at senior level for women and minority ethnic representation, and improved monitoring.
- Helping consumers to get better deals for broadband, landline, mobile and pay-TV services. Some people do not understand when their contract is coming to an end and the savings they could make by switching. In order to solve this problem, we carried out research to identify the type of information customers would need to help them understand the options available to them at the end of their contract. As a result of this, from February 2020 telecoms providers will have to send customers important information highlighting when the contract will come to an end, how much the service will cost in future, and the alternative best offer they could provide to their customer.
- Raising awareness of online harms. Our research shows that four out of every five adult internet users have concerns about going online. We are developing an in-depth understanding of specific online harms, and actively contributing to international discussion around online harms and peoples’ use, attitudes and understanding of online.
Apprentices who join this scheme undertake a two-year programme building up skills and experience in policy-making alongside formal training for a Level 4 Policy Officer Apprenticeship qualification. Apprentices will work with others, including economic, legal and technology specialists, helping to ensure our policies deliver a real, long-term benefit to consumers. Personal development is important to us, so alongside formal training, apprentices will receive support and internal training to build skills and grow in their role.
You will be assigned to one of our policy teams, which will be your home for the duration of the programme. However, you will have the opportunity to work on a project in at least one other area, across our different groups: consumer, competition, broadcasting, spectrum, strategy and public policy.
If you have any questions, please contact firstname.lastname@example.org
To find out if we currently have any vacancies for this scheme, please browse our policy officer apprenticeship vacancies.
With field engineers based around the UK, the field operations team ensures that the radio spectrum is kept free of interference. Ofcom has recruited a number of apprentices to join the field operations team and work alongside the field engineers while studying for their Higher National Certificate.
Apprentices who join this scheme undertake a two-year programme during which time they become an integral part of the field operations team.
Apprentices spend time in the field being mentored by an experienced engineer, and deal with real day-to-day issues, ranging from small-scale local domestic TV interference through to problems with the communications systems of the emergency services and mobile phone networks.
To find out if we currently have any vacancies for this scheme, please browse our spectrum engineer apprentice vacancies.
Are you ready to unleash your analytical talents to help make markets work well for everyone? Do you want to explore the dynamic world of communications, in an environment where technology and economics collide?
Ofcom has one of the largest competition and regulatory economics teams in the UK, with more than 60 economists working on issues related to the BBC, TV, radio and video-on-demand sectors, broadband, landlines, mobiles and postal services, plus the airwaves over which wireless devices operate.
You will be learning throughout, while working in teams that:
- use behavioural economics to understand how people buy communication services and make it easier for them to switch provider;
- assess the potential positive and negative impact on the media sector of BBC services such as new TV channels and apps;
- analyse competitive conditions in broadband markets using applied industrial organisation theory, and identify ways to address market power and promote competition; and
- provide financial insight and economic modelling to help maintain the regulatory regime which secures the provision of the universal postal service.
Apprentices who join our scheme will undertake a four-year programme working at Ofcom while studying for a Level 6 Professional Economist degree apprenticeship at the University of Kent.
As an apprentice, you will be working with others helping to ensure our policies have a sound economic foundation and deliver a real, long-term benefit to consumers. Your personal development is important to us, so you will also receive support and training as you grow in your role. You will be assigned a buddy throughout your time on the programme who will ensure you get the most out of your apprenticeship.
During your four years on the programme, there will be four twelve-month placements moving between projects, industry sectors and teams within Ofcom, exposing you to a broad range of competition, consumer and regulatory issues. Potential placements could be on any of our economics projects, across: consumer, competition, finance, broadcasting, spectrum, and strategy.
More information about the degree programme can be found on the University of Kent’s website.
To find out if we currently have any vacancies for this scheme, please browse our economics apprenticeship vacancies.