Policy jobs at Ofcom

22 March 2017

Ofcom is at the cutting edge of modern life. The policies we make have a direct impact on the quality of people’s lives. Join us as a policy professional and help shape the future of the UK’s communications market.

Policy-making is a vital part of what we do at Ofcom. It involves understanding a problem that people are experiencing and designing routes to solve it. We use a wide range of regulatory levers and we influence government and industry stakeholders. We know that great policy-making involves working together to pool expertise and ideas to get the best result.

Who we're looking for

We're looking for people who can add value, bringing your unique skills and experience to our policy roles. We need all types of people because we believe that a diverse group of people is able to offer breadth of experience and thinking.

In return we provide a stimulating and rewarding environment where you'll be working with people who thrive on being challenged. Sharing your unique skills, knowledge and experience to make a real difference. Contributing to, and being part of, our success.

"Working at Ofcom is a fantastic opportunity to ensure the communications market works for consumers – tackling specific issues consumers and businesses face and make sure they benefit from any solution.  It’s a great opportunity to work with highly committed and professional colleagues, exercise your analytical and stakeholder management skills, work in a range of different areas, and so far I’ve never been bored!” -  Elisa, Senior Consumer Affairs Manager


Read about our policy areas and the benefits of working for Ofcom on the page below, then browse our policy vacancies and apply

As a policy professional at Ofcom, you’d have the chance to focus your career within a specialism or to gain experience in different policy areas.

Competition Policy

The team leads in the development and implementation of effective policies that promote competition for the benefits of the UK population by:

  • gathering and processing evidence to develop appropriate policy proposals and outcomes
  • managing and coordinating Ofcom resources to deliver projects and programmes.

Working closely with lawyers, engineers, economists and financial analysts, policy work is a distinct task that involved bringing together these different points of views into coherent, sensible and well thought out proposals about what Ofcom should do in relation to a particular policy question.

Content and Media Policy

The content policy team ensures the UK has easy access to a wide range of television and radio content, whether broadcast or on demand. We seek to broaden choice and encourage investment.

The team helps inform policy interventions, such as licensing of local TV and the regulation of public service television. We develop and implement policies that ensure that regulation remains both relevant and necessary as circumstances change.


The work of the spectrum policy group is divided roughly between operation, maintenance and development of the spectrum authorisation framework and significant policy projects which are about changing the current framework or pattern of spectrum use through:

  • releasing unused spectrum
  • reforms to ease changes in use and improve incentives
  • specific interventions to increase the value of spectrum
  • driving greater incentives for efficient use by the public sector.


Consumer policy ensures that the communications markets work well for everyone. The Consumer policy team develops policy to empower and protect consumers by ensuring that:

  • consumers have clear and accessible information so that consumers can make informed choices
  • there is easy switching between providers so consumers can act on their choice
  • there is additional, targeting support for consumers who struggle to engage, especially those who are vulnerable
  • consumers are protected when things go wrong.


This team works with other teams to consider the future, identify Ofcom’s priorities and to help solve big problems. For example, the team worked closely with consumer, competition and content groups on the implementation of the Digital Communications Review and our new responsibilities for the BBC.

As well as a competitive salary, you we offer a good range of benefits to choose from.

Our standard benefits include:

  • Flexible benefits allowance
  • Pension allowance
  • 25 days’ holiday plus birthday day
  • Private Medical Insurance
  • Life Assurance
  • Annual Health Check
  • Income Protection Insurance

On top of this you can also choose from a wider range of flexible benefits, including the option to purchase additional annual leave, travel insurance, and private medical cover for your family and much more.

Flexible working

We recognise that not everyone has the same needs and we strive to offer flexible working arrangements to help manage work and personal commitments.

We have family friendly policies that actively seek to support our colleagues and enable our teams to work in the most effective way.

Professional Development

At Ofcom, people are our greatest asset. We provide a great variety of opportunities for our colleagues to develop, including:

  • a comprehensive set of internal training courses
  • career coaching
  • investment to attend appropriate external courses
  • sponsorships for professional or academic qualifications
  • memberships of professional bodies.

We also encourage secondments, project-based work and 'on the job' learning.

If you have any questions about our policy roles or what it's like to work at Ofcom, contact recruitment@ofcom.org.uk

Browse and apply for policy vacancies