Investigation into communication providers’ compliance with BCMR 2019 information requests

15 March 2019


Investigation into MS3, CityFibre, Virgin Media
Case opened 18 September 2018
Case closed 18 February 2019

This investigation examined communications providers’ compliance with statutory information requests issued by Ofcom under section 135 of the Communications Act 2003 (the ‘Act’) in the course of Ofcom’s Business Connectivity Market Review 2019. Specifically, the investigation examined whether communications providers provided specified information by the deadline set by Ofcom, in accordance with their obligations under section 135 of the Act.

Relevant legal provision(s)

Section 135 of the Communications Act 2003

Case leader

Stephen Green (

Case reference CW/01227/08/18, CW/01228/08/18, CW/01229/08/18