Investigation into BT’s compliance with a statutory information request

22 March 2018

Complainant: Ofcom own-initiative investigation
Investigation against: British Telecommunications plc
Case opened: 6 November 2017
Case closed: 26 January 2018
Issue: Whether BT has contravened the requirements in section 135 of the Communications Act 2003 relating to the provision of information to Ofcom
Relevant Instrument: Section 135 of the Communications Act 2003

Update note: 22 March 2018

Ofcom has today published a non-confidential version of the Confirmation Decision issued to BT on 25 January 2018. This can be found under related content.

End of update note

Update 26 January 2018

On 25 January 2018 Ofcom issued its Confirmation Decision to BT finding that it had contravened requirements to provide information in two separate statutory information requests issued as part of the ongoing Wholesale Local Access market review.

As a result of these findings, Ofcom has imposed a penalty of £70,000 on BT. The penalty incorporates a 30% reduction to reflect BT’s agreement to settle at an early stage in Ofcom’s investigation by admitting full liability.

Ofcom will make available a non-confidential version of the Confirmation Decision as soon as possible.

End of update

Ofcom has opened an investigation into whether BT failed to provide accurate and complete information to Ofcom in response to a statutory information request issued under section 135 of the Communications Act 2003 as part of the ongoing Wholesale Local Access market review.

Case Leader: Menachem Grunewald (Menachem.Grunewald@ofcom.org.uk)
Case Reference: CW/01208/09/17