Investigation into EE’s compliance with Section 135 and 136 information requests

31 January 2019

Closed

Investigation into EE ltd
Case opened 01 October 2018
Case closed 31 January 2019
Summary

EE’s compliance with information requests under section 135 and 136 relating to mobile coverage predictions, specifically the accuracy of information provided in response to Ofcom’s requests for 3G mobile coverage predictions across the UK. Ofcom was concerned that some EE consumers in certain rural locations may have experienced 3G mobile coverage that was lower than the coverage information available to consumers.

Relevant legal provision(s)

Section 135 and 136 of the Communications Act 2003


Case leader

Sarah Packwood (email: sarah.packwood@ofcom.org.uk)

Case reference CW/01232/09/18