Investigation into Telefónica UK Limited’s compliance with section 105A(4) of the Communications Act 2003

22 February 2019

Open

Investigation into Telefónica UK Limited (O2)
Case opened 22 February 2019
Summary

We are examining whether O2 has complied with its obligations under section 105A(4) of the Communications Act 2003 with regards to the network outage experienced on 6 December 2018. Specifically, this investigation is examining whether O2 has met the expected requirements of network and service providers to:

  • take all appropriate steps to protect, so far as possible, the availability of its public electronic communications network.
Relevant legal provision(s)

Section 105A(4) of the Communications Act 2003


Case leader

Stuart McFadyen (email: stuart.mcfadyen@ofcom.org.uk)

Case reference CW/01235/12/18