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Advice for consumers: coronavirus scam calls and texts

We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.

Helping broadband and mobile users stay connected

Ofcom is launching a national information campaign to help broadband and mobile users get the most from their connections as millions of families work and learn at home.


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Advice for consumers: coronavirus scam calls and texts

  • News article

25 March 2020

We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/coronavirus-scam-calls-and-texts

Helping broadband and mobile users stay connected

  • News article

25 March 2020

Ofcom is launching a national information campaign to help broadband and mobile users get the most from their connections as millions of families work and learn at home.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/helping-broadband-and-mobile-users-stay-connected

Ofcom's approach to the coronavirus (Covid-19)

  • News article

24 March 2020

Over the next few months Ofcom’s sectors will play a vital role in supporting families, businesses and individuals as we all adapt the way we live, work and communicate in the wake of the coronavirus.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/approach-to-the-coronavirus

Ofcom engineers shine a light on interference issue

  • News article

23 March 2020

Ofcom’s spectrum assurance team recently solved a sky-high interference case that took more than a little detective work to crack.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/interference-issue

Broadband universal service goes live – advice for customers

  • News article

20 March 2020

New rules giving you the right to request a decent and affordable broadband connection come into force today (20 March).

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-uso-advice

Working from home – making sure your broadband is ready

  • News article

16 March 2020

As more people are expected to need to work from home, now is a sensible time to make sure your broadband and mobile phone services are working effectively.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/working-from-home-broadband-ready

Ofcom finalises rules for mobile airwaves auction

  • News article

13 March 2020

Ofcom has today confirmed how we will release important airwaves to help improve mobile broadband and support the rollout of 5G.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/final-rules-for-mobile-airwaves-auction

Public funding and commercial investment: BBC iPlayer case study

  • News article

13 March 2020

Our next Economics Insights article explains how we assessed the impact of the BBC’s iPlayer proposals on rivals’ investment, balanced against their likely public value.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/public-funding-commercial-investment-iplayer-case-study

Ofcom fines BT £245,000 for overcharging EE customers for 118 calls

  • News article

12 March 2020

Ofcom has fined BT £245,000 after it overcharged EE’s mobile customers for making calls to 118 directory enquiries services.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/bt-overcharging-ee-customers-for-118-calls

Ofcom publishes five-year review of public service broadcasting

  • News article

27 February 2020

We have today published a review of how public service broadcasting (PSB) has delivered for UK audiences over a five-year period between 2014 and 2018.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/five-year-review-of-public-sector-broadcasting

Companies must tell customers about their best deals

  • News article

14 February 2020

Phone, broadband and pay-TV customers must be warned when their current contract is ending, and what they could save by signing up to a new deal, under Ofcom rules coming into force on 15 February.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/companies-must-tell-customers-about-their-best-deals

Ofcom appoints Simon Saunders as Director of Emerging Technology

  • News article

13 February 2020

Ofcom has announced that Professor Simon Saunders will join Ofcom next month as Director of Emerging Technology.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/simon-saunders-director-of-emerging-tech

Ofcom response to Government announcement on online harms regulation

  • News article

12 February 2020

We share the Government’s ambition to keep people safe online and welcome that it is minded to appoint Ofcom as the online harms regulator.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/online-harms-regulator-response

Ofcom Board appoints Dame Melanie Dawes as Chief Executive

  • News article

12 February 2020

The Ofcom Board has today announced the appointment of Dame Melanie Dawes as Chief Executive.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/dame-melanie-dawes-as-ceo

Parents more concerned about their children online

  • News article

04 February 2020

More parents than ever feel children’s online use now carries more risks than benefits, according to Ofcom’s latest research into children’s media and online lives.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/parents-more-concerned-about-their-children-online

Helping to drive more women into tech careers

  • News article

03 February 2020

Ofcom colleagues recently attended a conference organised by Women Driven Development (WDD), a not-for-profit organisation that aims to achieve equal representation within tech sectors.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/more-women-in-tech

Ofcom reaccredits Broadband Compared price comparison service

  • News article

31 January 2020

Ofcom has reaccredited the Broadband Compared price comparison service, which offers information to help people find broadband services that meet their needs.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-compared-reaccredited

Clear information before you buy broadband

  • News article

30 January 2020

You will be able to get personalised broadband speed estimates before you sign up to a deal with a provider, following improvements to Ofcom protections.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/clear-information-before-you-buy-broadband

Supporting upgrades to broadband and telephone services

  • News article

29 January 2020

Ofcom is today changing our rules to help broadband companies upgrade customers to faster broadband more efficiently, and support trials aimed at providing customers with newer broadband and telephone services.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/supporting-upgrades-to-broadband-and-telephone-services

Latest telecoms and pay-TV complaints revealed

  • News article

24 January 2020

Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and pay-TV firms.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/telecoms-pay-tv-complaints-q3-2019