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Ofcom investigates tech mystery at Royal Albert Hall
Ofcom’s programme-making and special events (PMSE) team are some of our unsung heroes.
Spectrum mystery leaves baffled shoppers stuck in car park
Why were shoppers at a major supermarket in Hertfordshire unable to open their car doors – and what's it got to do with Ofcom?
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Ofcom investigates tech mystery at Royal Albert Hall
- News article
05 March 2021
Ofcom’s programme-making and special events (PMSE) team are some of our unsung heroes.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-investigates-tech-mystery-at-royal-albert-hall
Further support for phone and broadband customers during the pandemic
- News article
01 March 2021
If you’re struggling to pay your phone or broadband bill during the pandemic, you should speak to your provider as soon as possible to see how they can help.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/support-for-customers-during-pandemic
Spectrum mystery leaves baffled shoppers stuck in car park
- News article
01 March 2021
Why were shoppers at a major supermarket in Hertfordshire unable to open their car doors – and what's it got to do with Ofcom?
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/spectrum-mystery-leaves-shoppers-stuck-in-car-park
Advice for consumers: coronavirus scam calls and texts
- News article
17 February 2021
We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/coronavirus-scam-calls-and-texts
Emergency video relay services – consultation on additional proposals
- News article
16 February 2021
We have today published a consultation on our proposals for providing deaf people with access to video relay services to help them make calls to the emergency services.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/emergency-video-relay-additional-proposals
Fifty three community radio stations to receive emergency funding
- News article
15 February 2021
Fifty three more community radio stations will receive emergency funding through the Community Radio Fund, helping the to continue to provide vital services to local communities.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/community-radio-emergency-funding
Ofcom fines O2 £10.5m for overcharging customers
- News article
12 February 2021
Ofcom has fined O2 £10.5m, after billing errors meant it overcharged mobile customers who left the mobile provider.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-fines-o2-for-overcharging
Safer Internet Day 2021 – coming together for a better internet
- News article
09 February 2021
Today is Safer Internet Day 2021. Promoting responsible and respectful use of digital technology, with the aim of creating a better internet for everybody.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/safer-internet-day-2021
Economic Insights: the 2019 Royal Mail and Whistl case
- News article
05 February 2021
Economist shares views on Ofcom’s decision to fine Royal Mail in 2019
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/economic-insights-2019-royal-mail-competition-case
Ofcom revokes CGTN's licence to broadcast in the UK
- News article
04 February 2021
Ofcom has today withdrawn the licence for CGTN to broadcast in the UK, after its investigation concluded that the licence is wrongfully held by Star China Media Limited.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-revokes-cgtn-licence-to-broadcast-in-uk
New plans for seamless broadband switching
- News article
03 February 2021
Residential broadband and home phone customers would benefit from quicker, simpler and more reliable switching, under Ofcom plans to introduce a new ‘one touch’ process.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-plans-for-seamless-broadband-switching
Latest telecoms and pay-TV complaints revealed
- News article
02 February 2021
Ofcom has today published the latest league tables on the complaints we’ve received about the UK’s major home phone, broadband, mobile and pay-TV firms.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/telecoms-and-pay-tv-complaints-q3-2020
Emerging technologies shaping the future of communications
- News article
14 January 2021
Ofcom has today published a report that takes a look at some of the emerging technologies that could shape the way we live, communicate and entertain ourselves in the future.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/emerging-technologies-shaping-future-of-communications
Support to keep children connected for home learning during lockdown
- News article
06 January 2021
With millions of children across the UK now learning from home, Ofcom has published a guide to the support available to make sure families can get online and children can continue their education.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/children-connected-home-learning-lockdown
Ofcom helps to spread a little Christmas cheer
- News article
22 December 2020
At a time when we all need a bit of festive fun, Ofcom has been helping to bring about a new spin on traditional entertainment to keep the country smiling through a Christmas season like no other.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-helps-to-spread-a-little-christmas-cheer
New protections for people taking part in TV and radio shows
- News article
18 December 2020
People taking part in TV and radio programmes must be properly looked after by broadcasters, under new rules introduced by Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-protections-for-people-taking-part-in-tv-and-radio-shows
4.7 million UK homes have struggled to afford their telecoms bills this year
- News article
18 December 2020
New Ofcom research reveals the challenges and tough choices many telecoms customers are facing this year, with more action needed from providers to support customers in financial difficulty.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/4.7-million-uk-homes-have-struggled-to-afford-their-telecoms-bills-this-year
Gigabit broadband reaches one in four homes
- News article
17 December 2020
Eight million UK homes can now access gigabit-speed broadband – fast, reliable connections that are fit for the future.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/gigabit-broadband-reaches-one-in-four-homes
Ofcom to regulate harmful content online
- News article
15 December 2020
The Government has decided to appoint Ofcom as the regulator for online harms in the UK.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-to-regulate-harmful-content-online
Maggie Carver appointed Ofcom interim Chair from January
- News article
15 December 2020
The Government has appointed Maggie Carver as Ofcom’s interim Chair from 1 January 2021, following the departure of our current Chairman Lord Burns at the end of this year.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/maggie-carver-appointed-ofcom-interim-chair