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Ofcom proposes new rules to help boost wifi

People and businesses could benefit from more reliable wifi, thanks to proposals we've set out today.

Post Office fined £175,000 for overcharging disabled customers

We are imposing a £175,000 fine on Post Office after it breached one of the rules that set out how communications providers must treat their customers.


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Ofcom proposes new rules to help boost wifi

  • News article

17 January 2020

People and businesses could benefit from more reliable wifi, thanks to proposals set out by Ofcom today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/help-boost-wifi

Post Office fined £175,000 for overcharging disabled customers

  • News article

14 January 2020

Ofcom has today confirmed that we are imposing a £175,000 fine on Post Office after it breached one of the rules that set out how communications providers must treat their customers.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/post-office-fined-for-overcharging-disabled-customers

Helping customers get fair treatment and fair prices

  • News article

09 January 2020

Phone and broadband customers can easily compare which firms offer the best service and value for money, thanks to new performance scorecards published today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/helping-customers-get-fair-treatment-and-fair-prices

Ofcom’s 2019 Fairness for Customers highlights

  • News article

09 January 2020

A recap of our work in 2019 to make sure people are treated more fairly by the companies who provide their home phone, broadband, mobile and pay-TV services.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/2019-fairness-for-customers-highlights

Supercharging investment in fibre broadband

  • News article

08 January 2020

Homes and businesses across the UK are set to benefit from much faster and more reliable fibre broadband, under major proposals we’ve set out today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/supercharging-investment-in-fibre-broadband

Advice for consumers: scam calls pretending to be from Ofcom

  • News article

08 January 2020

Ofcom has received reports from people who say they have received phone calls or messages claiming to be from us. These are scam calls and they don’t come from Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/advice-for-consumers-scam-calls-pretending-to-be-from-ofcom

Ofcom proposes Plan of Work for the next year

  • News article

07 January 2020

Ofcom has today published its proposed Plan of Work, outlining our priorities for the next financial year.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-proposes-plan-of-work

Sharon White awarded a Damehood in New Year's Honours

  • News article

28 December 2019

Sharon White, who stepped down as Ofcom Chief Executive last month, has been awarded a Damehood in the New Year's Honours for her work at Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sharon-white-awarded-damehood

Appointments to the board of MG ALBA

  • News article

20 December 2019

Ofcom has today announced four appointments to the board of MG ALBA, the body responsible for ensuring that high-quality television programmes in Gaelic are made available to people in Scotland.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/mg-alba-board

Latest UK broadband and mobile coverage revealed

  • News article

20 December 2019

More people in the UK can get faster broadband and a good mobile signal than last year, but some rural areas are still behind towns and cities for coverage, according to new research from Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/uk-coverage-revealed

Celebrity Big Brother tops TV complaints for the decade

  • News article

18 December 2019

We’ve published a list of the ten television programmes that prompted the most complaints from viewers over the last ten years.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/most-complained-tv-2019

Ofcom’s TV complaints of the decade

  • News article

18 December 2019

People expect particular standards from TV and radio shows. Quite rightly, they feel passionately about programmes and want to have their say.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/tv-complaints-of-the-decade

Ofcom plans ban on mobile firms selling ‘locked’ phones

  • News article

17 December 2019

Mobile phone companies would be banned from selling ‘locked’ handsets, under new Ofcom plans to make switching even simpler.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ban-on-mobile-firms-selling-locked-phones

Ofcom proposes new rules to make broadband switching easier

  • News article

17 December 2019

Ofcom is planning to make it easier for customers to switch between broadband networks.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-rules-to-make-broadband-switching-easier

Ofcom Wales explores the digital farmyard

  • News article

12 December 2019

Ofcom colleagues based in Cardiff recently took a trip to north Wales to visit a ‘digital farmyard’, finding out how technology is changing the face of agriculture.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-wales-explores-digital-farmyard

Ofcom awards four new community radio licences

  • News article

11 December 2019

Ofcom has today announced the award of four new community radio licences in England, Scotland and Wales.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-awards-four-new-community-radio-licences

How Ofcom helps to promote STEM careers for women

  • News article

06 December 2019

Ofcom sponsors the Institution of Engineering and Technology’s (IET) Young Woman Engineer of the Year Awards. We do this as part of our commitment to help increase the number of women and girls working in science, technology, engineering and mathematics (STEM).

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/stem-careers-for-women

Ofcom fines phone company Onestream £35,000 for 'slamming'

  • News article

05 December 2019

Ofcom has fined phone company Onestream £35,000 after we found the company took over the telephone services of more than a hundred people without their permission.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/onestream-fined-for-slamming

Smart speakers and 4K TVs on the rise

  • News article

28 November 2019

Smart speakers and ultra-high definition TVs are booming in popularity as the UK gears up for its seasonal spending splurge, according to Ofcom research.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/smart-speakers-and-4k-tvs

Helping TV viewers to stay tuned in

  • News article

21 November 2019

Ofcom colleagues have been working hard across Northern Ireland to help keep Irish TV channels on air, as part of the 700 MHz retune.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/700-mhz-retune