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New measures to increase fairness for mobile customers

Mobile customers will benefit from clearer and fairer contracts and price cuts by their operators, as part of measures set out by Ofcom today.

Ofcom launches network to improve people's online skills and knowledge

Ofcom has today launched the Making Sense of Media Network, aimed at improving the online skills, knowledge and understanding of adults and children in the UK.


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New measures to increase fairness for mobile customers

  • News article

22 July 2019

Mobile customers will benefit from clearer and fairer contracts and price cuts by their operators, as part of measures set out by Ofcom today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-measures-fairness-for-mobile-customers

Ofcom launches network to improve people's online skills and knowledge

  • News article

18 July 2019

Ofcom has today launched the Making Sense of Media Network, aimed at improving the online skills, knowledge and understanding of adults and children in the UK.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-network-improve-online-skills-knowledge

Sharing your data online – what you need to know

  • News article

18 July 2019

You will usually share some information about yourself with the websites and services you use online. It’s helpful to know about all the possible uses, and how to manage and protect your data.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sharing-your-data-online

New protections to stamp out landline switching frustrations

  • News article

08 July 2019

You will have more power over your landline provider if it tries to stop you taking your phone number when you switch, thanks to a new process in effect from today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-protections-stamp-out-switching-frustrations

Hundreds of new digital radio stations for local listeners

  • News article

05 July 2019

Hundreds of new local radio stations could start broadcasting in the UK, under proposals outlined by Ofcom today.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/digital-radio-could-gain-hundreds-of-new-stations

How Ofcom experts help Glastonbury's stars to shine

  • News article

05 July 2019

Glastonbury Festival-goers enjoyed pitch perfect sets thanks to the efforts of Ofcom’s Programme Making and Special Events (PMSE) team.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-experts-help-glastonburys-stars-shine

A new future for public service broadcasting

  • News article

04 July 2019

Ofcom has today announced measures to ensure public service broadcasters (PSBs) continue to deliver high-quality content for UK viewers and listeners.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-future-for-public-service-broadcasting

Text to switch: it's never been simpler to switch mobile network

  • News article

28 June 2019

Mobile customers will be able to leave their network by sending a simple, free text message from Monday, under new Ofcom rules.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/text-to-switch-simple-to-switch-mobile-network

Ofcom appoints new Chair and members to Advisory Committee for England

  • News article

25 June 2019

Ofcom today announced the appointment of three new members to its Advisory Committee for England, including a new Chair.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-chair-and-members-advisory-committee-for-england

Stamping out unfair practices in telecoms and TV

  • News article

20 June 2019

New guidelines for broadband, phone and pay-TV companies, published today, set out how Ofcom plans to stamp out unfair practices.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/stamping-out-unfair-practices-telecoms-tv

Busting the myths around fairness for customers

  • News article

19 June 2019

Fairness for customers is a priority for Ofcom. We want you to get a fair deal for the services you use, and we want companies to get better at telling you about new deals.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/busting-myths-around-fairness-for-customers

Ofcom engineer receives royal honour

  • News article

11 June 2019

Ofcom senior technology advisor Rash Mustapha has been awarded an MBE as recognition for his work in the field of radio broadcasting.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-engineer-receives-royal-honour

Sharon White to step down as Ofcom Chief Executive

  • News article

10 June 2019

Sharon White to step down as Ofcom Chief Executive

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sharon-white-to-step-down-as-ofcom-chief-executive

Rem Noormohamed appointed to Ofcom’s Advisory Committee for Wales

  • News article

10 June 2019

Ofcom today announced the appointment of Rem Noormohamed to the Advisory Committee for Wales.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/rem-noormohamed-appointed-advisory-committee-for-wales

Countdown to the new broadband safety net

  • Consumer advice
  • News article

06 June 2019

Everyone in the UK will have the right to request a decent and affordable broadband connection from March next year due to Ofcom implementing the governments ‘universal broadband service’. This will give eligible homes and businesses the right to request a decent broadband connection.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/countdown-to-new-broadband-safety-net

Britain's biggest broadband and phone firms to put fairness first

  • News article

03 June 2019

The UK’s biggest broadband, phone and pay TV companies have committed to put fairness at the heart of their business, after signing up to Ofcom’s new Fairness for Customers commitments.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-and-phone-firms-put-fairness-first

People's online experiences revealed

  • News article

30 May 2019

Internet users in the UK are increasingly worried about being online, new research suggests, with around four in every five harbouring concerns.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/peoples-online-experiences-revealed

More people getting better broadband thanks to Ofcom rules

  • News article

24 May 2019

Ultrafast broadband can be five times more reliable than older, standard broadband. Thousands of homes and businesses now have access to this technology thanks to Ofcom rules designed to make it easier and more affordable to roll out better broadband networks.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/better-broadband-thanks-to-ofcom-rules

Ofcom hosts event to explore the needs of vulnerable customers

  • News article

20 May 2019

Ofcom held a workshop which looked at how telecoms firms can better meet the needs of vulnerable customers.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-hosts-event-explore-needs-vulnerable-customers

Telecoms and TV firms must tell you about their best deals

  • News article

15 May 2019

Broadband, phone and pay-TV firms must tell you when your contract is coming to an end, and must also tell you about their best available deals, under new rules announced today by Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/firms-must-tell-you-about-best-deals