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Advice for consumers: coronavirus scam calls and texts
We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.
Helping broadband and mobile users stay connected
Ofcom is launching a national information campaign to help broadband and mobile users get the most from their connections as millions of families work and learn at home.
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Advice for consumers: coronavirus scam calls and texts
- News article
25 March 2020
We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/coronavirus-scam-calls-and-texts
Helping broadband and mobile users stay connected
- News article
25 March 2020
Ofcom is launching a national information campaign to help broadband and mobile users get the most from their connections as millions of families work and learn at home.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/helping-broadband-and-mobile-users-stay-connected
Ofcom's approach to the coronavirus (Covid-19)
- News article
24 March 2020
Over the next few months Ofcom’s sectors will play a vital role in supporting families, businesses and individuals as we all adapt the way we live, work and communicate in the wake of the coronavirus.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/approach-to-the-coronavirus
Ofcom engineers shine a light on interference issue
- News article
23 March 2020
Ofcom’s spectrum assurance team recently solved a sky-high interference case that took more than a little detective work to crack.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/interference-issue
Broadband universal service goes live – advice for customers
- News article
20 March 2020
New rules giving you the right to request a decent and affordable broadband connection come into force today (20 March).
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-uso-advice
Working from home – making sure your broadband is ready
- News article
16 March 2020
As more people are expected to need to work from home, now is a sensible time to make sure your broadband and mobile phone services are working effectively.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/working-from-home-broadband-ready
Ofcom finalises rules for mobile airwaves auction
- News article
13 March 2020
Ofcom has today confirmed how we will release important airwaves to help improve mobile broadband and support the rollout of 5G.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/final-rules-for-mobile-airwaves-auction
Public funding and commercial investment: BBC iPlayer case study
- News article
13 March 2020
Our next Economics Insights article explains how we assessed the impact of the BBC’s iPlayer proposals on rivals’ investment, balanced against their likely public value.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/public-funding-commercial-investment-iplayer-case-study
Ofcom fines BT £245,000 for overcharging EE customers for 118 calls
- News article
12 March 2020
Ofcom has fined BT £245,000 after it overcharged EE’s mobile customers for making calls to 118 directory enquiries services.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/bt-overcharging-ee-customers-for-118-calls
Ofcom publishes five-year review of public service broadcasting
- News article
27 February 2020
We have today published a review of how public service broadcasting (PSB) has delivered for UK audiences over a five-year period between 2014 and 2018.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/five-year-review-of-public-sector-broadcasting
Companies must tell customers about their best deals
- News article
14 February 2020
Phone, broadband and pay-TV customers must be warned when their current contract is ending, and what they could save by signing up to a new deal, under Ofcom rules coming into force on 15 February.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/companies-must-tell-customers-about-their-best-deals
Ofcom appoints Simon Saunders as Director of Emerging Technology
- News article
13 February 2020
Ofcom has announced that Professor Simon Saunders will join Ofcom next month as Director of Emerging Technology.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/simon-saunders-director-of-emerging-tech
Ofcom response to Government announcement on online harms regulation
- News article
12 February 2020
We share the Government’s ambition to keep people safe online and welcome that it is minded to appoint Ofcom as the online harms regulator.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/online-harms-regulator-response
Ofcom Board appoints Dame Melanie Dawes as Chief Executive
- News article
12 February 2020
The Ofcom Board has today announced the appointment of Dame Melanie Dawes as Chief Executive.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/dame-melanie-dawes-as-ceo
Parents more concerned about their children online
- News article
04 February 2020
More parents than ever feel children’s online use now carries more risks than benefits, according to Ofcom’s latest research into children’s media and online lives.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/parents-more-concerned-about-their-children-online
Helping to drive more women into tech careers
- News article
03 February 2020
Ofcom colleagues recently attended a conference organised by Women Driven Development (WDD), a not-for-profit organisation that aims to achieve equal representation within tech sectors.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/more-women-in-tech
Ofcom reaccredits Broadband Compared price comparison service
- News article
31 January 2020
Ofcom has reaccredited the Broadband Compared price comparison service, which offers information to help people find broadband services that meet their needs.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-compared-reaccredited
Clear information before you buy broadband
- News article
30 January 2020
You will be able to get personalised broadband speed estimates before you sign up to a deal with a provider, following improvements to Ofcom protections.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/clear-information-before-you-buy-broadband
Supporting upgrades to broadband and telephone services
- News article
29 January 2020
Ofcom is today changing our rules to help broadband companies upgrade customers to faster broadband more efficiently, and support trials aimed at providing customers with newer broadband and telephone services.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/supporting-upgrades-to-broadband-and-telephone-services
Latest telecoms and pay-TV complaints revealed
- News article
24 January 2020
Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and pay-TV firms.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/telecoms-pay-tv-complaints-q3-2019