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Ofcom update on Channel 4 access services

  • News article

15 October 2021

We have received around 500 complaints about Channel 4's ongoing lack of subtitling, signing and audio description.

https://www.ofcom.org.uk/news-centre/2021/update-on-channel-4-access-services

Supporting our LGBTQ+ colleagues on National Coming Out Day

  • News article

11 October 2021

Today, to mark National Coming Out Day, we wanted to set out some of the ways in which we support our LGBTQ+ employees and create a safe, respectful place for everyone to work every day – whether our colleagues choose to be out at work, or not.

https://www.ofcom.org.uk/news-centre/2021/national-coming-out-day

TV channel Loveworld fined £25,000 for broadcasting harmful Covid-19 content

  • News article

06 October 2021

We have today imposed a financial penalty of £25,000 on religious satellite channel Loveworld, after our investigation found it broke our broadcasting rules.

https://www.ofcom.org.uk/news-centre/2021/tv-channel-loveworld-fined-25,000-for-broadcasting-harmful-covid-19-content

Moving home? Top tips for keeping connected in your new place

  • News article

14 September 2021

Hundreds of thousands of people move home every year, with many looking to set up a new start in a new area.

https://www.ofcom.org.uk/news-centre/2021/moving-home-tips-for-keeping-connected

Travelling abroad? Don’t forget to check for roaming charges

  • News article

09 September 2021

You may be looking to head abroad soon. But before you do, it’s important to be aware of any charges you could face for using your mobile phone when you’re outside the UK.

https://www.ofcom.org.uk/news-centre/2021/travelling-abroad-check-for-roaming-charges

Broadband networks rush to meet UK’s need for speed

  • News article

09 September 2021

Around one in four UK homes can now get faster, full-fibre internet, as broadband companies have extended their networks at rapid pace during the pandemic, new Ofcom figures reveal.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-networks-rush-to-meet-uks-need-for-speed

Latest telecoms and pay-TV complaints revealed

  • News article

06 September 2021

Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and pay-TV firms.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/latest-telecoms-and-pay-tv-complaints-revealed

Upgrading landlines to digital technology – what you need to know

  • News article

25 August 2021

The technology that we currently use to make landline phone calls is due to be upgraded over the next few years. But what does this mean for you as a landline customer?

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/upgrading-landlines-to-digital-technology

Coronavirus scam calls and texts

  • News article

13 August 2021

We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/coronavirus-scam-calls-and-texts

Full stream ahead: Brits spend a third of 2020 watching TV and video

  • News article

05 August 2021

Adults in the UK sought solace in screens and streaming in 2020, spending a third of their time watching TV and online video, according to Ofcom’s annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/brits-spend-a-third-of-2020-watching-tv-and-video

Telecoms firms need to do more to help customers struggling to pay bills

  • News article

22 July 2021

Mobile phone and broadband firms must to do more to support people in financial difficulty, or they could face new interventions to better protect customers, Ofcom has warned.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/help-customers-struggling-to-pay-bills

A small-scale revolution for local radio

  • News article

19 July 2021

Thousands of listeners across the UK will be able to enjoy a richer and wider range of radio programming thanks to an innovative new technology called small-scale DAB.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/small-scale-revolution-for-local-radio

Ofcom calls for stronger system of public service media fit for the digital age

  • News article

15 July 2021

Ofcom is today recommending a radical overhaul of laws to make sure public service media survives and thrives in the digital age.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/stronger-public-service-media-system-for-digital-age

Ofcom investigation helps to convict hoax coastguard caller

  • News article

08 July 2021

A man has been found guilty of making hoax emergency calls to the coastguard, following an investigation in which Ofcom played a key role.

https://www.ofcom.org.uk/news-centre/2021/hoax-coastguard-caller

What is Open RAN, and why does it matter?

  • News article

02 July 2021

In the past, there were lots of companies that provided the technology used by mobile operators to build and develop their networks – components such as base stations, antennas and software that help to deliver the mobile services we use every day.

https://www.ofcom.org.uk/news-centre/2021/what-is-open-ran

Ofcom’s big role in the Euro 2020 big match

  • News article

23 June 2021

Over 20 million UK viewers tuned in the recent Euro 2020 match between England and Scotland that took place at Wembley. And thanks to Ofcom’s help, the match was shown even further around the world by a number of international broadcasters.

https://www.ofcom.org.uk/news-centre/2021/ofcoms-role-in-euro-2020

New emergency video relay service for sign language users

  • News article

22 June 2021

From next year, British Sign Language users will be able to contact the emergency services using video relay, under new rules announced today by Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-emergency-video-relay-service-for-sign-language-users

Ofcom supports Scams Awareness Fortnight

  • News article

14 June 2021

Today marks the start of Scams Awareness Fortnight, a campaign aimed at helping people to avoid falling victim to scams.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/scams-awareness-fortnight

More consistent customer service needed for vulnerable people

  • News article

14 June 2021

New Ofcom research finds that some vulnerable people have experienced inconsistent customer service when getting in touch with their phone, broadband or pay-TV provider.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/more-consistent-customer-service-needed-for-vulnerable-people

Sachin Jogia to join Ofcom as Chief Technology Officer

  • News article

10 June 2021

Ofcom has appointed Sachin Jogia as its new Chief Technology Officer.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sachin-jogia-joins-as-chief-technology-officer