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Ofcom update on Channel 4 access services
- News article
15 October 2021
We have received around 500 complaints about Channel 4's ongoing lack of subtitling, signing and audio description.
https://www.ofcom.org.uk/news-centre/2021/update-on-channel-4-access-services
Supporting our LGBTQ+ colleagues on National Coming Out Day
- News article
11 October 2021
Today, to mark National Coming Out Day, we wanted to set out some of the ways in which we support our LGBTQ+ employees and create a safe, respectful place for everyone to work every day – whether our colleagues choose to be out at work, or not.
https://www.ofcom.org.uk/news-centre/2021/national-coming-out-day
TV channel Loveworld fined £25,000 for broadcasting harmful Covid-19 content
- News article
06 October 2021
We have today imposed a financial penalty of £25,000 on religious satellite channel Loveworld, after our investigation found it broke our broadcasting rules.
https://www.ofcom.org.uk/news-centre/2021/tv-channel-loveworld-fined-25,000-for-broadcasting-harmful-covid-19-content
Moving home? Top tips for keeping connected in your new place
- News article
14 September 2021
Hundreds of thousands of people move home every year, with many looking to set up a new start in a new area.
https://www.ofcom.org.uk/news-centre/2021/moving-home-tips-for-keeping-connected
Travelling abroad? Don’t forget to check for roaming charges
- News article
09 September 2021
You may be looking to head abroad soon. But before you do, it’s important to be aware of any charges you could face for using your mobile phone when you’re outside the UK.
https://www.ofcom.org.uk/news-centre/2021/travelling-abroad-check-for-roaming-charges
Broadband networks rush to meet UK’s need for speed
- News article
09 September 2021
Around one in four UK homes can now get faster, full-fibre internet, as broadband companies have extended their networks at rapid pace during the pandemic, new Ofcom figures reveal.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/broadband-networks-rush-to-meet-uks-need-for-speed
Latest telecoms and pay-TV complaints revealed
- News article
06 September 2021
Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and pay-TV firms.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/latest-telecoms-and-pay-tv-complaints-revealed
Upgrading landlines to digital technology – what you need to know
- News article
25 August 2021
The technology that we currently use to make landline phone calls is due to be upgraded over the next few years. But what does this mean for you as a landline customer?
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/upgrading-landlines-to-digital-technology
Coronavirus scam calls and texts
- News article
13 August 2021
We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/coronavirus-scam-calls-and-texts
Full stream ahead: Brits spend a third of 2020 watching TV and video
- News article
05 August 2021
Adults in the UK sought solace in screens and streaming in 2020, spending a third of their time watching TV and online video, according to Ofcom’s annual study of the nation’s media habits.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/brits-spend-a-third-of-2020-watching-tv-and-video
Telecoms firms need to do more to help customers struggling to pay bills
- News article
22 July 2021
Mobile phone and broadband firms must to do more to support people in financial difficulty, or they could face new interventions to better protect customers, Ofcom has warned.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/help-customers-struggling-to-pay-bills
A small-scale revolution for local radio
- News article
19 July 2021
Thousands of listeners across the UK will be able to enjoy a richer and wider range of radio programming thanks to an innovative new technology called small-scale DAB.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/small-scale-revolution-for-local-radio
Ofcom calls for stronger system of public service media fit for the digital age
- News article
15 July 2021
Ofcom is today recommending a radical overhaul of laws to make sure public service media survives and thrives in the digital age.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/stronger-public-service-media-system-for-digital-age
Ofcom investigation helps to convict hoax coastguard caller
- News article
08 July 2021
A man has been found guilty of making hoax emergency calls to the coastguard, following an investigation in which Ofcom played a key role.
https://www.ofcom.org.uk/news-centre/2021/hoax-coastguard-caller
What is Open RAN, and why does it matter?
- News article
02 July 2021
In the past, there were lots of companies that provided the technology used by mobile operators to build and develop their networks – components such as base stations, antennas and software that help to deliver the mobile services we use every day.
https://www.ofcom.org.uk/news-centre/2021/what-is-open-ran
Ofcom’s big role in the Euro 2020 big match
- News article
23 June 2021
Over 20 million UK viewers tuned in the recent Euro 2020 match between England and Scotland that took place at Wembley. And thanks to Ofcom’s help, the match was shown even further around the world by a number of international broadcasters.
https://www.ofcom.org.uk/news-centre/2021/ofcoms-role-in-euro-2020
New emergency video relay service for sign language users
- News article
22 June 2021
From next year, British Sign Language users will be able to contact the emergency services using video relay, under new rules announced today by Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-emergency-video-relay-service-for-sign-language-users
Ofcom supports Scams Awareness Fortnight
- News article
14 June 2021
Today marks the start of Scams Awareness Fortnight, a campaign aimed at helping people to avoid falling victim to scams.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/scams-awareness-fortnight
More consistent customer service needed for vulnerable people
- News article
14 June 2021
New Ofcom research finds that some vulnerable people have experienced inconsistent customer service when getting in touch with their phone, broadband or pay-TV provider.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/more-consistent-customer-service-needed-for-vulnerable-people
Sachin Jogia to join Ofcom as Chief Technology Officer
- News article
10 June 2021
Ofcom has appointed Sachin Jogia as its new Chief Technology Officer.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sachin-jogia-joins-as-chief-technology-officer