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Rulebook review to protect consumers

04 January 2017

Ofcom is proposing a number of changes to the rules which apply to all UK communications providers.

Latest customer complaints figures

20 December 2016

Ofcom today published data on the volume of consumer complaints it received against the major providers of telecoms and pay TV services.

Digital divide declines, but 1.4 million homes cannot get decent broadband

16 December 2016

The number of UK properties unable to get a decent broadband connection has fallen by one million over the past year, new research by Ofcom has found.

63,000 Northern Ireland homes cannot receive decent broadband

16 December 2016

The number of Northern Ireland properties unable to get a decent broadband connection has fallen by more than 40,000 over the past year, new research by Ofcom has found.

Superfast broadband now reaches 8 in 10 premises in Wales

16 December 2016

The availability of superfast broadband has jumped in Wales, with eight in ten (85%) properties able to get a connection.

Ofcom plans for a full-fibre future

06 December 2016

Companies will be able to build ultrafast, ‘full-fibre’ broadband networks more cheaply and easily, using infrastructure owned by BT, under initial plans set out by Ofcom.

Is your drone legal?

02 December 2016

If you’re think of buying a drone, particularly if you’re considering buying one from overseas, you need to realise that not all of them may be legal in the UK.

Landline prices review to protect elderly and vulnerable

01 December 2016

Ofcom announces review of the retail market for standalone landline telephone services, to ensure that customers receive value for money.

Online overtakes TV as kids’ top pastime

16 November 2016

Online overtakes TV as kids’ top pastime as children’s internet use hits all-time high.

Ofcom accredits ctrlio

01 November 2016

Ofcom has today accredited ctrlio for its price comparison service.

Vodafone fined £4.6 million for failing customers

26 October 2016

Ofcom investigation uncovered mis-selling, inaccurate billing and poor complaints handling procedures

broadbandchoices re-accredited

13 October 2016

Ofcom has re-accredited the Broadband Choices price comparison service.

Broadcast and on-demand bulletin

10 October 2016

Every fortnight we publish a Broadcast Bulletin which includes our latest complaints adjudications.

Ofcom re-accredits the Cable.co.uk price comparison service

06 October 2016

Ofcom has re-accredited the Cable.co.uk price comparison service.

Our new website is live!

05 October 2016

Welcome to the new Ofcom website - we hope you like it!

Ofcom accredits DigitalCompare

04 October 2016

Ofcom has today accredited DigitalCompare for its price comparison service.

New broadband protections for businesses

30 September 2016

UK businesses will now receive more accurate and reliable information on broadband speeds before they sign up to a contract.

Latest telecoms and pay-TV complaints

28 September 2016

Find out how your provider performed in our latest telecoms and pay TV complaints figures.

New technology promises a local radio revolution

26 September 2016

Hundreds of local digital radio stations could start broadcasting across the UK after Ofcom completed successful trials of a ground-breaking technology.

Ofcom re-accredits Simplify Digital

20 September 2016

Ofcom has re-accredited the Simplify Digital price comparison service.