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Ofcom investigates tech mystery at Royal Albert Hall

Ofcom’s programme-making and special events (PMSE) team are some of our unsung heroes.

Spectrum mystery leaves baffled shoppers stuck in car park

Why were shoppers at a major supermarket in Hertfordshire unable to open their car doors – and what's it got to do with Ofcom?


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Ofcom investigates tech mystery at Royal Albert Hall

  • News article

05 March 2021

Ofcom’s programme-making and special events (PMSE) team are some of our unsung heroes.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-investigates-tech-mystery-at-royal-albert-hall

Further support for phone and broadband customers during the pandemic

  • News article

01 March 2021

If you’re struggling to pay your phone or broadband bill during the pandemic, you should speak to your provider as soon as possible to see how they can help.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/support-for-customers-during-pandemic

Spectrum mystery leaves baffled shoppers stuck in car park

  • News article

01 March 2021

Why were shoppers at a major supermarket in Hertfordshire unable to open their car doors – and what's it got to do with Ofcom?

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/spectrum-mystery-leaves-shoppers-stuck-in-car-park

Advice for consumers: coronavirus scam calls and texts

  • News article

17 February 2021

We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/coronavirus-scam-calls-and-texts

Emergency video relay services – consultation on additional proposals

  • News article

16 February 2021

We have today published a consultation on our proposals for providing deaf people with access to video relay services to help them make calls to the emergency services.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/emergency-video-relay-additional-proposals

Fifty three community radio stations to receive emergency funding

  • News article

15 February 2021

Fifty three more community radio stations will receive emergency funding through the Community Radio Fund, helping the to continue to provide vital services to local communities.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/community-radio-emergency-funding

Ofcom fines O2 £10.5m for overcharging customers

  • News article

12 February 2021

Ofcom has fined O2 £10.5m, after billing errors meant it overcharged mobile customers who left the mobile provider.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-fines-o2-for-overcharging

Safer Internet Day 2021 – coming together for a better internet

  • News article

09 February 2021

Today is Safer Internet Day 2021. Promoting responsible and respectful use of digital technology, with the aim of creating a better internet for everybody.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/safer-internet-day-2021

Economic Insights: the 2019 Royal Mail and Whistl case

  • News article

05 February 2021

Economist shares views on Ofcom’s decision to fine Royal Mail in 2019

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/economic-insights-2019-royal-mail-competition-case

Ofcom revokes CGTN's licence to broadcast in the UK

  • News article

04 February 2021

Ofcom has today withdrawn the licence for CGTN to broadcast in the UK, after its investigation concluded that the licence is wrongfully held by Star China Media Limited.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-revokes-cgtn-licence-to-broadcast-in-uk

New plans for seamless broadband switching

  • News article

03 February 2021

Residential broadband and home phone customers would benefit from quicker, simpler and more reliable switching, under Ofcom plans to introduce a new ‘one touch’ process.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-plans-for-seamless-broadband-switching

Latest telecoms and pay-TV complaints revealed

  • News article

02 February 2021

Ofcom has today published the latest league tables on the complaints we’ve received about the UK’s major home phone, broadband, mobile and pay-TV firms.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/telecoms-and-pay-tv-complaints-q3-2020

Emerging technologies shaping the future of communications

  • News article

14 January 2021

Ofcom has today published a report that takes a look at some of the emerging technologies that could shape the way we live, communicate and entertain ourselves in the future.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/emerging-technologies-shaping-future-of-communications

Support to keep children connected for home learning during lockdown

  • News article

06 January 2021

With millions of children across the UK now learning from home, Ofcom has published a guide to the support available to make sure families can get online and children can continue their education.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/children-connected-home-learning-lockdown

Ofcom helps to spread a little Christmas cheer

  • News article

22 December 2020

At a time when we all need a bit of festive fun, Ofcom has been helping to bring about a new spin on traditional entertainment to keep the country smiling through a Christmas season like no other.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-helps-to-spread-a-little-christmas-cheer

New protections for people taking part in TV and radio shows

  • News article

18 December 2020

People taking part in TV and radio programmes must be properly looked after by broadcasters, under new rules introduced by Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-protections-for-people-taking-part-in-tv-and-radio-shows

4.7 million UK homes have struggled to afford their telecoms bills this year

  • News article

18 December 2020

New Ofcom research reveals the challenges and tough choices many telecoms customers are facing this year, with more action needed from providers to support customers in financial difficulty.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/4.7-million-uk-homes-have-struggled-to-afford-their-telecoms-bills-this-year

Gigabit broadband reaches one in four homes

  • News article

17 December 2020

Eight million UK homes can now access gigabit-speed broadband – fast, reliable connections that are fit for the future.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/gigabit-broadband-reaches-one-in-four-homes

Ofcom to regulate harmful content online

  • News article

15 December 2020

The Government has decided to appoint Ofcom as the regulator for online harms in the UK.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-to-regulate-harmful-content-online

Maggie Carver appointed Ofcom interim Chair from January

  • News article

15 December 2020

The Government has appointed Maggie Carver as Ofcom’s interim Chair from 1 January 2021, following the departure of our current Chairman Lord Burns at the end of this year.

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/maggie-carver-appointed-ofcom-interim-chair