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Ofcom proposes new rules to help boost wifi
People and businesses could benefit from more reliable wifi, thanks to proposals we've set out today.
Post Office fined £175,000 for overcharging disabled customers
We are imposing a £175,000 fine on Post Office after it breached one of the rules that set out how communications providers must treat their customers.
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Ofcom proposes new rules to help boost wifi
- News article
17 January 2020
People and businesses could benefit from more reliable wifi, thanks to proposals set out by Ofcom today.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/help-boost-wifi
Post Office fined £175,000 for overcharging disabled customers
- News article
14 January 2020
Ofcom has today confirmed that we are imposing a £175,000 fine on Post Office after it breached one of the rules that set out how communications providers must treat their customers.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/post-office-fined-for-overcharging-disabled-customers
Helping customers get fair treatment and fair prices
- News article
09 January 2020
Phone and broadband customers can easily compare which firms offer the best service and value for money, thanks to new performance scorecards published today.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/helping-customers-get-fair-treatment-and-fair-prices
Ofcom’s 2019 Fairness for Customers highlights
- News article
09 January 2020
A recap of our work in 2019 to make sure people are treated more fairly by the companies who provide their home phone, broadband, mobile and pay-TV services.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/2019-fairness-for-customers-highlights
Supercharging investment in fibre broadband
- News article
08 January 2020
Homes and businesses across the UK are set to benefit from much faster and more reliable fibre broadband, under major proposals we’ve set out today.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/supercharging-investment-in-fibre-broadband
Advice for consumers: scam calls pretending to be from Ofcom
- News article
08 January 2020
Ofcom has received reports from people who say they have received phone calls or messages claiming to be from us. These are scam calls and they don’t come from Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/advice-for-consumers-scam-calls-pretending-to-be-from-ofcom
Ofcom proposes Plan of Work for the next year
- News article
07 January 2020
Ofcom has today published its proposed Plan of Work, outlining our priorities for the next financial year.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-proposes-plan-of-work
Sharon White awarded a Damehood in New Year's Honours
- News article
28 December 2019
Sharon White, who stepped down as Ofcom Chief Executive last month, has been awarded a Damehood in the New Year's Honours for her work at Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/sharon-white-awarded-damehood
Appointments to the board of MG ALBA
- News article
20 December 2019
Ofcom has today announced four appointments to the board of MG ALBA, the body responsible for ensuring that high-quality television programmes in Gaelic are made available to people in Scotland.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/mg-alba-board
Latest UK broadband and mobile coverage revealed
- News article
20 December 2019
More people in the UK can get faster broadband and a good mobile signal than last year, but some rural areas are still behind towns and cities for coverage, according to new research from Ofcom.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/uk-coverage-revealed
Celebrity Big Brother tops TV complaints for the decade
- News article
18 December 2019
We’ve published a list of the ten television programmes that prompted the most complaints from viewers over the last ten years.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/most-complained-tv-2019
Ofcom’s TV complaints of the decade
- News article
18 December 2019
People expect particular standards from TV and radio shows. Quite rightly, they feel passionately about programmes and want to have their say.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/tv-complaints-of-the-decade
Ofcom plans ban on mobile firms selling ‘locked’ phones
- News article
17 December 2019
Mobile phone companies would be banned from selling ‘locked’ handsets, under new Ofcom plans to make switching even simpler.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ban-on-mobile-firms-selling-locked-phones
Ofcom proposes new rules to make broadband switching easier
- News article
17 December 2019
Ofcom is planning to make it easier for customers to switch between broadband networks.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-rules-to-make-broadband-switching-easier
Ofcom Wales explores the digital farmyard
- News article
12 December 2019
Ofcom colleagues based in Cardiff recently took a trip to north Wales to visit a ‘digital farmyard’, finding out how technology is changing the face of agriculture.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-wales-explores-digital-farmyard
Ofcom awards four new community radio licences
- News article
11 December 2019
Ofcom has today announced the award of four new community radio licences in England, Scotland and Wales.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/ofcom-awards-four-new-community-radio-licences
How Ofcom helps to promote STEM careers for women
- News article
06 December 2019
Ofcom sponsors the Institution of Engineering and Technology’s (IET) Young Woman Engineer of the Year Awards. We do this as part of our commitment to help increase the number of women and girls working in science, technology, engineering and mathematics (STEM).
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/stem-careers-for-women
Ofcom fines phone company Onestream £35,000 for 'slamming'
- News article
05 December 2019
Ofcom has fined phone company Onestream £35,000 after we found the company took over the telephone services of more than a hundred people without their permission.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/onestream-fined-for-slamming
Smart speakers and 4K TVs on the rise
- News article
28 November 2019
Smart speakers and ultra-high definition TVs are booming in popularity as the UK gears up for its seasonal spending splurge, according to Ofcom research.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/smart-speakers-and-4k-tvs
Helping TV viewers to stay tuned in
- News article
21 November 2019
Ofcom colleagues have been working hard across Northern Ireland to help keep Irish TV channels on air, as part of the 700 MHz retune.
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/700-mhz-retune