Regulated prices

Ofcom regulates prices, or imposes charge controls, across a number of different segments covering the telecoms, broadcasting and postal services markets. A high-level summary of a selection of these regulated prices and charge controls can be found below. 

Please refer to the relevant regulatory instrument for the full detail relating to a specific regulated price or charge control.

Note: While we do seek to ensure this page is kept up to date, we do not undertake that it will be so. Please refer to the relevant regulatory instrument if looking to rely upon the figures.

Communications providers which use BT’s copper network to provide wholesale and telephone and broadband services to homes and businesses are required to pay Openreach, BT’s wholesale access division, a fee to access the network for the provision of various wholesale telecoms services. The wholesale charge for such services is regulated by Ofcom where BT has been found to have significant market power in the delivery of these services. On 26 June 2014 Ofcom set charge controls for two such categories of services: local loop unbundling (LLU) and wholesale line rental (WLR) services.

Charges at 31 March 2014 (£)Nominal charges for 2014/15 (£) *Charge control for 2015/16 to 2016/17

MPF rental




SMPF rental




WLR Rental




WLR Transfer




MPF Single Migration




SMPF Single Migration/Provide




* The above charge controls on local loop unbundling (LLU) and wholesale line rental (WLR) services for 2014/15 apply from 1 July 2014. Ofcom published correspondence with BT regarding its interim prices for LLU and WLR core rental services from 1 April 2014 to 30 June, the period between the expiry of the previous charge controls and introduction of the new controls.

We are currently undertaking reviews of the markets for Wholesale Call Origination (WCO) and Wholesale Call Termination (WCT) and the narrowband access markets (i.e. wholesale fixed analogue exchange lines and wholesale ISDN2 and ISDN30), Wholesale Local Access (WLA) and Wholesale Broadband Access (WBA).

The current charge controls on WBA Market A - IPStream services, Wholesale Line Rental and related services, ISDN2, ISDN30 and local loop unbundling services will expire on 31 March 2017. Please see correspondence between Ofcom and BT relating to the period after the expiry of the current controls and before the implementation of any new controls.

 From 1 April 2014 to 31 March 2015(*) From 1 April 2015 to 30 April 2015 (*) From 1 May 2015 to 31 March 2016(**) From 1 April 2016 to 31 March 2017(**) From 1 April 2017 to 31 March 2018(**)
Nominal prices 0.8450.8450.680  0.503 
2012/13 prices 0.8260.8260.661 0.490 0.475
Value of X in CPI-X formula n/an/an/an/a3.1%

(*) MTR cap only applies to EE, H3G, Telefonica and Vodafone.
(**) MTR cap applies to all mobile communication providers as listed in the 2015 MCT statement

Ofcom removed the significant majority of regulatory controls on Royal Mail’s prices as part of its review of the regulatory framework for the postal sector concluded in March 2012, However, to ensure that a basic universal postal service is available to all, Ofcom capped the prices that Royal Mail can charge for Second Class stamps up to 2kg. This cap is expected to be in place for the seven years of the current regulatory framework (i.e. till March 2019).

The cap on the Second Class Letter price was set at 55p in 2012, increasing by CPI from 2013 onwards. The cap for Large Letters and packets (up to 2kg) is a control on the maximum level of prices for the basket of products. This takes the form of a basket weighted by volume which allows Royal Mail flexibility to set the prices of the eight individual products within the basket. The level of the Large Letter and packet cap for 2012 was set at an increase of 53% on 2011-12 prices (consistent with the Letter increase), increasing by CPI from 2013 onwards.

Safeguard capApril 2012April 2013 – March 2019
Letters55p55p + CPI
Large Letters and packets2011-12 average price + 53%+ CPI