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Media releases


Latest news

Mobile firms to be banned from selling ‘locked’ handsets

Mobile phone companies will be banned from selling ‘locked’ handsets, under a range of new rules from Ofcom that will make switching even simpler.

UK talks for longer during lockdown

Time spent on mobile calls surged dramatically this year, as people turned to their phones to keep in touch with loved ones and work from home.


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Mobile firms to be banned from selling ‘locked’ handsets

  • Media release

27 October 2020

Mobile phone companies will be banned from selling ‘locked’ handsets, under a range of new rules from Ofcom that will make switching even simpler.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/mobile-firms-banned-from-selling-locked-handsets

UK talks for longer during lockdown

  • Media release

08 October 2020

Time spent on mobile calls surged dramatically this year, as people turned to their phones to keep in touch with loved ones and work from home.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/uk-talks-for-longer-during-lockdown

Best and worst telecoms customer service revealed

  • Media release

21 August 2020

New research published by Ofcom today highlights which phone and broadband companies are setting the industry standard for good customer service.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/customer-service-revealed

Ofcom appoints two new members to the Advisory Committee for Scotland

  • Media release

10 August 2020

Ofcom today announced the appointment of two new members of its Advisory Committee for Scotland.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/new-members-to-the-acs

Lockdown leads to surge in TV screen time and streaming

  • Media release

05 August 2020

A surge in screen time during lockdown saw UK adults spend 40% of their waking day watching TV and online video services, Ofcom has found in its annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming

Lockdown leads to surge in TV screen time and streaming in Wales

  • Media release

05 August 2020

A surge in screen time during lockdown saw people in Wales spend five and a half hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-wales

Lockdown leads to surge in TV screen time and streaming in Scotland

  • Media release

05 August 2020

A surge in screen time during lockdown saw people in Scotland spend nearly six hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-scotland

Lockdown leads to surge in TV screen time and streaming in Northern Ireland

  • Media release

05 August 2020

A surge in screen time during lockdown saw people in Scotland spend nearly six hours a day watching TV and online video services on the TV set, Ofcom has found in its annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/lockdown-leads-to-surge-in-tv-screen-time-and-streaming-in-northern-ireland

Ofcom confirms plans for spectrum auction early next year

  • Media release

03 August 2020

Ofcom has today confirmed plans to auction important airwaves to help improve mobile broadband and support the rollout of 5G.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/plans-for-spectrum-auction

Broadband customers to save millions following Ofcom review

  • Media release

28 July 2020

Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/broadband-customers-to-save-millions

Ofcom awards three new community radio licences in Northampton

  • Media release

22 July 2020

Ofcom has today announced the award of three new community radio licences to serve communities in Northampton.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/new-community-radio-licences-in-northampton

Royal Mail fined £1.5m for missing 2018/19 delivery target

  • Media release

10 July 2020

Ofcom has today fined Royal Mail £1.5m for failing to meet its regulatory first-class delivery target in 2018/19.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/royal-mail-fined-for-missing-target

UK regulators join forces to ensure online services work well for consumers and businesses

  • Media release

01 July 2020

The Competition and Markets Authority (CMA), Information Commissioner’s Office (ICO) and Ofcom have set up a new forum to help ensure online services work well for consumers and businesses in the UK.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/regulators-join-forces-to-ensure-online-services-work-for-consumers-and-businesses

UK’s internet use surges to record levels

  • Media release

24 June 2020

UK adults are now spending more than a quarter of their waking day online – the highest on record – with services such as TikTok and Zoom seeing unprecedented growth, according to Ofcom’s latest study into the nation’s online lives.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/uk-internet-use-surges

Ofcom's General Counsel Polly Weitzman to move on

  • Media release

01 June 2020

Ofcom has today announced that Polly Weitzman, Ofcom’s General Counsel, has decided to move on.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/polly-weitzman-to-move-on

New Board appointment for Channel 4

  • Media release

29 May 2020

Ofcom has today announced the appointment of a new non-executive director to the Board of Channel 4.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/channel4-board-appointment

Ofcom appoints Alison Marsden as Director of Content Standards, Licensing and Enforcement

  • Media release

18 May 2020

Ofcom has today announced that Alison Marsden has been appointed as Director of Content Standards, Licensing and Enforcement.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/ofcom-appoints-alison-marsden

Jonathan Oxley to step down

  • Media release

13 May 2020

Ofcom has today announced that Jonathan Oxley, Group Director for Competition and Board member, has decided to step down.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/jonathan-oxley-to-step-down

Broadband networks stand firm during pandemic

  • Media release

13 May 2020

Average UK broadband speeds largely held up during the Covid-19 lockdown – despite rising demand from home working, online lessons and TV streaming.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/broadband-networks-during-pandemic

Ofcom awards six new community radio licences (May 2020)

  • Media release

12 May 2020

Ofcom has today announced the award of six new community radio licences in England and Scotland.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2020/six-new-community-radio-licences-may-2020