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Media releases


Latest news

Latest telecoms and pay-TV complaints revealed

Ofcom has today published the latest league tables on the complaints we receive about the UK’s major home phone, broadband, mobile and pay-TV firms.


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Ofcom appoints new members to its Advisory Committees for Northern Ireland and Scotland

  • Media release

01 September 2021

Ofcom has today announced the appointment of two new members to its Advisory Committee for Northern Ireland, and one new member to its Advisory Committee for Scotland.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/new-members-to-advisory-committees-for-northern-ireland-and-scotland

Ofcom statement on Stonewall’s Diversity Champions

  • Media release

25 August 2021

Ofcom has recently reviewed its relationship with Stonewall, and taken the decision to step back from our membership of the Diversity Champions programme.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/statement-stonewall-diversity-champions

Full stream ahead: Pandemic influenced viewing habits

  • Media release

05 August 2021

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/pandemic-influenced-viewing-habits

Full stream ahead: Brits spend a third of 2020 watching TV and video

  • Media release

05 August 2021

UK adults sought solace in screens and streaming in 2020, spending a third of their waking hours watching TV and online video content, according to Ofcom’s annual study of the nation’s media habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/brits-spend-a-third-of-2020-watching-tv-and-video

Young people turn away from TV news to keep up to date online

  • Media release

27 July 2021

Young people are much more likely to use the internet to keep up with news rather than using TV and other sources, according to Ofcom’s annual news consumption report.

https://www.ofcom.org.uk/news-centre/2021/young-people-turn-away-from-tv-news

Young people turn away from TV news to keep up to date online

  • Media release

27 July 2021

Young people are much more likely to use the internet to keep up with news rather than using TV and other sources, according to Ofcom’s annual news consumption report.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/young-people-turn-away-from-tv-news-to-keep-up-to-date-online

Telecoms firms need to do more to help customers struggling to pay bills

  • Media release

22 July 2021

Ofcom has warned telecoms firms they need to do more to support people in financial difficulty, or they could face new interventions to better protect customers.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/help-customers-struggling-to-pay-bills

A small-scale revolution for local radio

  • Media release

19 July 2021

Thousands of listeners right across the UK are set to enjoy a richer and wider range of hyper-local radio programming thanks to an innovative new technology called small-scale DAB.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/small-scale-revolution-for-local-radio

Sachin Jogia to join Ofcom as Chief Technology Officer

  • Media release

10 June 2021

Ofcom has appointed Sachin Jogia from Amazon as its new Chief Technology Officer.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/sachin-jogia-joins-as-chief-technology-officer

A nation’s online migration: Ofcom reveals a year lived online

  • Media release

09 June 2021

UK adults spent more time online on desktop, smartphones or tablets in 2020 than comparable European countries, according to Ofcom’s annual study into the nation’s online habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/a-year-lived-online

Ofcom's Chief Executive, Dame Melanie Dawes, responds to the Dyson report

  • Media release

21 May 2021

Lord Dyson’s findings are clearly of great concern and raise important questions about the BBC's transparency and accountability.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/dame-melanie-dawes-responds-to-dyson-investigation

Telecoms firms should go further on customer service

  • Media release

07 May 2021

Telecoms firms need to go further in tackling customer service problems, despite the support they offered during the pandemic, Ofcom has found.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/telecoms-firms-should-go-further-on-customer-service

Ofcom Election Committee’s decision on complaint from Reform UK

  • Media release

05 May 2021

Ofcom’s Election Committee has considered a complaint from Reform UK about the BBC’s live televised leaders’ debate in Wales, broadcast on 29 April 2021.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/election-committee-decision-reform-uk-complaint

Ofcom Election Committee’s decision on Alba Party complaint (4 May 2021)

  • Media release

04 May 2021

Ofcom’s Election Committee has considered a complaint, dated 3 May 2021, submitted on behalf of the Alba Party.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/040521-election-committee-decision-alba-party-complaint

Ofcom Election Committee’s decision on Alba Party complaint

  • Media release

28 April 2021

Ofcom’s Election Committee has considered a complaint from the Alba Party about the BBC’s coverage of the Scottish Parliamentary Election.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/election-committee-decision-alba-party-complaint

Digital divide narrowed by pandemic, but around 1.5m homes remain offline

  • Media release

28 April 2021

The UK’s digital divide narrowed during the coronavirus pandemic, as people have gone online to escape the lockdown, Ofcom research suggests.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/digital-divide-narrowed-but-around-1.5m-homes-offline

Ofcom spectrum auction: final results announced

  • Media release

27 April 2021

Ofcom has today announced the final results of the auction for spectrum in the 700 MHz and 3.6-3.8 GHz bands, following completion of the remaining stages.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/final-spectrum-auction-results

Melissa Tatton appointed to lead Corporate Group

  • Media release

30 March 2021

Ofcom has appointed Melissa Tatton as Chief Operating Officer on a permanent basis.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/melissa-tatton-appointed-to-lead-corporate-group

Ofcom to build tech hub in Manchester ahead of online safety role

  • Media release

26 March 2021

Ofcom today announced plans to open a major new digital and technology hub in Manchester, with the creation of up to 150 new jobs by 2025.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/tech-hub-in-manchester

One in three video-sharing users find hate speech

  • Media release

24 March 2021

A third of people who use online video-sharing services have come across hateful content in the last three months, according to a new study by Ofcom.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2021/one-in-three-video-sharing-users-find-hate-speech