Media releases


Latest news

Automatic compensation

Broadband and landline customers will get money back from their providers when things go wrong, without having to claim it, following an Ofcom review.

Ofcom awards nine new community radio licences

Ofcom has today announced the award of nine new community radio licences in England and Wales.


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Automatic compensation for broadband and landline users

  • Media release

10 November 2017

Broadband and landline customers will get money back from their providers when things go wrong, without having to claim it, following an Ofcom review.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/automatic-compensation

Ofcom awards nine new community radio licences

  • Media release

08 November 2017

Ofcom has today announced the award of nine new community radio licences in England and Wales.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/community-radio-licence-awards

Charges cut for up to a million BT landline-only customers

  • Media release

27 October 2017

BT customers who buy only a landline telephone service will see their monthly bills slashed by £7 per month, following an Ofcom review.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/charges-cut-million-bt-customers

Ofcom re-awards the Torbay commercial radio licence to The Breeze

  • Media release

16 October 2017

The Breeze (Celador Radio Limited), the incumbent licensee, has been re-awarded the FM local commercial radio licence for Torbay in Devon.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/torbay-commercial-radio-licence

More UK programmes on the BBC

  • Media release

13 October 2017

The BBC must broadcast more original UK programmes under new rules designed to ensure the broadcaster offers high-quality, distinctive programmes for its entire audience.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/original-uk-programmes-bbc

Better information before you buy broadband

  • Media release

06 October 2017

Broadband shoppers must receive better information about speeds before they commit to a contract, under a range of new protections set out by Ofcom today.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/better-information-buy-broadband

New Ofcom board member appointed

  • Media release

29 September 2017

Tim Suter has been appointed to the Ofcom Board today by the Secretary of State for Digital, Culture, Media and Sport.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/new-ofcom-board-member-appointed

Latest telecoms and pay-TV complaints revealed

  • Media release

27 September 2017

Ofcom has set out the volume of recent consumer complaints it has received against major providers of telecoms and pay-TV services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/latest-telecoms-and-pay-tv-complaints-revealed3

Diversity of UK television industry revealed

  • Media release

14 September 2017

Broadcasters need to improve the diversity of their employees, Ofcom said today, as a major study of diversity in television finds that women, ethnic-minority groups and disabled people are all under-represented in the industry.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/diversity-uk-television-industry

Update on Fox/Sky process

  • Media release

12 September 2017

The Secretary of State has today announced a decision on the Fox/Sky proposed merger. Ofcom has now published two letters, which provided further points of clarification to the Secretary of State.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/foxsky-process-update

Update on Fox/Sky

  • Media release

04 September 2017

Following a request from the Secretary of State, we have today provided points of clarification on our recent advice on the proposed merger.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/foxsky-update

Update on Fox/Sky

  • Media release

25 August 2017

Following a request from the Secretary of State, we have today submitted further advice on the proposed merger.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/fox-sky-update

KCOM fined £900,000 for emergency-call failure

  • Media release

08 August 2017

Ofcom has today fined KCOM £900,000, after uncovering a serious weakness in the telecoms company’s emergency-call service.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/kcom-fined-900,000-for-emergency-call-failure

Wales top of the UK for TV viewing

  • Media release

03 August 2017

People in Wales watch around four hours of TV a day, Ofcom research reveals, 28 minutes more than the rest of the UK and the other nations.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/wales-top-uk-tv-viewing

Scotland’s changing TV landscape

  • Media release

03 August 2017

Ofcom research reveals that TV watching in Scotland is changing, with seven in ten now watching multiple episodes of their favourite shows in a single sitting.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/scotland-changing-tv-landscape

Box Set Britain: UK’s TV and online habits revealed

  • Media release

03 August 2017

The UK has become a nation of binge-viewers, Ofcom research reveals, with eight in ten adults now watching multiple episodes of their favourite shows in a single sitting.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/box-set-britain-tv-online-habits

Northern Ireland’s telly and online habits revealed

  • Media release

03 August 2017

Northern Ireland has become a nation of TV binge viewers, Ofcom research reveals, with eight in ten (83%) adults ever watching multiple episodes of their favourite shows in a single sitting.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/northern-ireland-tv-online-habits

Statement regarding BT’s regulatory accounts for 2016/17

  • Media release

31 July 2017

BT’s Regulatory Financial Statements indicate that in the last financial year it made returns around 7% above its ‘cost of capital’.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/statement-bt-regulatory-accounts

Helping people to shop around and secure the right deal

  • Media release

14 July 2017

We've announced an initiative to help consumers engage with communications markets. We want more people to shop around with confidence and take full advantage of the wide choice on offer.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/helping-people-to-shop-around-and-secure-the-right-deal

Measures to ensure new Openreach delivers

  • Media release

13 July 2017

Ofcom has today announced how Openreach will be held to account, as it becomes legally separate from BT, to ensure it delivers for phone and broadband users.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/openreach-statement