Media releases


Latest news

Nick Pollard confirmed as Board Member

Ofcom has set out detailed plans for improving access to BT’s existing telegraph poles and ‘ducts’ – the small, underground tunnels that carry telecoms cables.

Update on Fox/Sky proposed merger

A new Ofcom report shows how providers compare on call waiting, complaints handling and reliability.


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Update on Fox/Sky proposed merger

  • Media release

21 April 2017

In light of the General Election, the Secretary of State, Karen Bradley, has extended the deadline for submission of the public interest report into the proposed Fox/Sky merger until 20 June.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/update-on-foxsky-proposed-merger

Nick Pollard confirmed as Board Member

  • Media release

21 April 2017

Nick Pollard has been confirmed as non-executive member of the Ofcom Board after his term was extended to May 2018.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/nick-pollards-term-extended-as-member-of-the-ofcom-board

Opening up BT’s infrastructure for new fibre broadband

  • Media release

20 April 2017

Ofcom has set out detailed plans for improving access to BT’s existing telegraph poles and ‘ducts’ – the small, underground tunnels that carry telecoms cables.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/duct-pole-access

Service quality of telecoms providers revealed

  • Media release

12 April 2017

A new Ofcom report shows how providers compare on call waiting, complaints handling and reliability.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/service-quality-telecoms-providers

Ofcom becomes the first independent, external regulator of the BBC today

  • Media release

03 April 2017

Under the new BBC Charter and Agreement, our role is to hold the BBC’s performance and editorial standards to account, and also to regulate the competitive effects of its services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-becomes-the-first-independent,-external-regulator-of-the-bbc-today

Encouraging investment in full-fibre networks and promoting competition

  • Media release

31 March 2017

Ofcom has today announced measures designed to promote investment in new fibre networks and ensure that customers are protected from higher prices.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/encouraging-investment-in-full-fibre-networks

Ofcom confirms priorities for 2017/18

  • Media release

30 March 2017

Ofcom has published its 2017/18 Annual Plan, outlining its priorities for the next financial year.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-confirms-priorities-for-201718

Latest telecoms and pay TV complaints revealed

  • Media release

29 March 2017

Ofcom has published data for Q4 2016 on the volume of consumer complaints it has received against the major providers of telecoms and pay TV services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/latest-telecoms-and-pay-tv-complaints-revealed

Ofcom outlines plans for regulating the BBC’s performance

  • Media release

29 March 2017

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/Regulating-the-BBC-performance

BT to be fined £42m for breaching contracts with telecoms providers

  • Media release

26 March 2017

BT will be fined for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/bt-to-be-fined-for-breaching-contracts

Plusnet fined £880,000 for billing former customers

  • Media release

22 March 2017

Plusnet has been fined £880,000 by Ofcom for continuing to bill more than a thousand ex-customers.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/plusnet-fined-880,000

Compensation for landline and broadband customers when things go wrong

  • Media release

22 March 2017

Landline and broadband customers who suffer slow repairs, or missed deadlines or appointments, would receive money back from their provider, without having to ask.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/automatic-compensation-landline-broadband-customers

Invitation to comment for public interest test on the proposed acquisition of Sky plc by Twenty-First Century Fox, Inc.

  • Media release

16 March 2017

On 3 March 2017 21st Century Fox made a formal notification to the European Commission of its intention to acquire the shares in Sky it does not already own.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/invitation-to-comment-sky-fox

Vulnerable people facing online barriers

  • Media release

15 March 2017

Older people, and those with disabilities or low incomes, are still using communications services less than others, Ofcom has found.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/vulnerable-people-facing-online-barriers

BT agrees to legal separation of Openreach

  • Media release

10 March 2017

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/bt-agrees-to-legal-separation-of-openreach

Update on the proposed merger of Sky with 21st Century Fox

  • Media release

06 March 2017

Ofcom has a duty to be satisfied that broadcast licensees are fit and proper on an ongoing basis, and we consider it appropriate to examine any implications of a change of control over Sky for its holding of broadcast licences.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/update-on-the-proposed-merger-of-sky-with-21st-century-fox

Ofcom concludes review of Royal Mail regulation

  • Media release

01 March 2017

Ofcom has concluded a comprehensive review of Royal Mail and its delivery of the universal postal service.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-concludes-review-of-royal-mail-regulation

BT’s landline-only customers set for cheaper bills

  • Media release

28 February 2017

More than two million people who buy only a landline telephone service from BT would see their monthly bills cut by at least £5 per month, under plans announced by Ofcom today.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/bts-landline-only-customers-set-for-cheaper-bills

Ofcom appoints new members to the Advisory Committee for England

  • Media release

16 February 2017

Ofcom has today announced the appointment of two new members to the Advisory Committee for England

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/new-members-to-the-ace

Ofcom awards new community radio licence in Kent

  • Media release

01 February 2017

A licence has been awarded to Shoreline for a community radio service in Romney Marsh, Kent.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-awards-new-community-radio-licence-in-kent