Media releases


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‘Text-to-switch’ plans for mobile customers

Ofcom is today proposing a package of reforms to make it quicker and easier to switch from one mobile phone provider to another.

Ofcom awards AM community radio licences

Ofcom has today announced the award of five new community radio licences for medium wave (AM) services.


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Ofcom awards five new AM community radio licences

  • Media release

19 May 2017

Ofcom has today announced the award of five new community radio licences for medium wave (AM) services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-awards-five-new-am-community-radio-licences

‘Text-to-switch’ plans for mobile customers

  • Media release

19 May 2017

Ofcom is today proposing a package of reforms to make it quicker and easier to switch from one mobile phone provider to another.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/text-to-switch-plans-for-mobile-customers

Telephone review to ensure value for callers

  • Media release

12 May 2017

Ofcom is to review the cost of calling some telephone services, to ensure people are protected from high prices and unfair practices.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/telephone-review-value-callers

Ofcom awards four new community radio licences

  • Media release

12 May 2017

Ofcom has announced the award of four new community radio licences in London.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-awards-four-new-community-radio-licences

Ofcom Chairman to retire at the end of year

  • Media release

09 May 2017

Ofcom has today announced that Dame Patricia Hodgson, Ofcom’s Chairman, is to retire from the role at the end of 2017.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-chairman-to-retire-at-the-end-of-year

Update on Fox/Sky proposed merger

  • Media release

21 April 2017

In light of the General Election, the Secretary of State, Karen Bradley, has extended the deadline for submission of the public interest report into the proposed Fox/Sky merger until 20 June.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/update-on-foxsky-proposed-merger

Nick Pollard confirmed as Board Member

  • Media release

21 April 2017

Nick Pollard has been confirmed as non-executive member of the Ofcom Board after his term was extended to May 2018.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/nick-pollards-term-extended-as-member-of-the-ofcom-board

Opening up BT’s infrastructure for new fibre broadband

  • Media release

20 April 2017

Ofcom has set out detailed plans for improving access to BT’s existing telegraph poles and ‘ducts’ – the small, underground tunnels that carry telecoms cables.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/duct-pole-access

Service quality of telecoms providers revealed

  • Media release

12 April 2017

A new Ofcom report shows how providers compare on call waiting, complaints handling and reliability.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/service-quality-telecoms-providers

Ofcom becomes the first independent, external regulator of the BBC today

  • Media release

03 April 2017

Under the new BBC Charter and Agreement, our role is to hold the BBC’s performance and editorial standards to account, and also to regulate the competitive effects of its services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-becomes-the-first-independent,-external-regulator-of-the-bbc-today

Encouraging investment in full-fibre networks and promoting competition

  • Media release

31 March 2017

Ofcom has today announced measures designed to promote investment in new fibre networks and ensure that customers are protected from higher prices.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/encouraging-investment-in-full-fibre-networks

Ofcom confirms priorities for 2017/18

  • Media release

30 March 2017

Ofcom has published its 2017/18 Annual Plan, outlining its priorities for the next financial year.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/ofcom-confirms-priorities-for-201718

Latest telecoms and pay TV complaints revealed

  • Media release

29 March 2017

Ofcom has published data for Q4 2016 on the volume of consumer complaints it has received against the major providers of telecoms and pay TV services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/latest-telecoms-and-pay-tv-complaints-revealed

Ofcom outlines plans for regulating the BBC’s performance

  • Media release

29 March 2017

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/Regulating-the-BBC-performance

BT to be fined £42m for breaching contracts with telecoms providers

  • Media release

26 March 2017

BT will be fined for a serious breach of Ofcom’s rules, after the company reduced compensation payments to other telecoms providers for late installations.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/bt-to-be-fined-for-breaching-contracts

Plusnet fined £880,000 for billing former customers

  • Media release

22 March 2017

Plusnet has been fined £880,000 by Ofcom for continuing to bill more than a thousand ex-customers.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/plusnet-fined-880,000

Compensation for landline and broadband customers when things go wrong

  • Media release

22 March 2017

Landline and broadband customers who suffer slow repairs, or missed deadlines or appointments, would receive money back from their provider, without having to ask.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/automatic-compensation-landline-broadband-customers

Invitation to comment for public interest test on the proposed acquisition of Sky plc by Twenty-First Century Fox, Inc.

  • Media release

16 March 2017

On 3 March 2017 21st Century Fox made a formal notification to the European Commission of its intention to acquire the shares in Sky it does not already own.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/invitation-to-comment-sky-fox

Vulnerable people facing online barriers

  • Media release

15 March 2017

Older people, and those with disabilities or low incomes, are still using communications services less than others, Ofcom has found.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/vulnerable-people-facing-online-barriers

BT agrees to legal separation of Openreach

  • Media release

10 March 2017

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2017/bt-agrees-to-legal-separation-of-openreach