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Latest telecoms and pay-TV complaints revealed

Ofcom has today published the latest league tables on the complaints it receives about the UK’s major providers of telecoms and pay-TV services.

Ofcom appoints Yih-Choung Teh as Group Director for Strategy & Research

The number of UK subscriptions to television streaming services like Netflix has overtaken those to traditional pay television for the first time, marking a major shift in the UK’s viewing habits.


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Latest telecoms and pay-TV complaints revealed

  • Media release

18 July 2018

Ofcom has today published the latest league tables on the complaints it receives about the UK’s major providers of telecoms and pay-TV services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/telecoms-pay-tv-complaints-q1-2018

Broadcast TV viewing declines in Wales

  • Media release

18 July 2018

The amount of time people in Wales spent watching broadcast television fell for a fifth consecutive year, research from Ofcom finds.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/broadcast-tv-viewing-wales

Scotland leads the UK for time spent watching TV

  • Media release

18 July 2018

People in Scotland watch more television than viewers in the rest of the UK, research from Ofcom finds.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/scotland-time-watching-tv

Broadcast TV viewing declines in Northern Ireland

  • Media release

18 July 2018

People in Northern Ireland are watching less broadcast television on average per day than viewers in the rest of the UK, research from Ofcom finds.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/broadcast-tv-viewing-northern-ireland

TV streaming services overtake pay TV for first time

  • Media release

18 July 2018

The number of UK subscriptions to television streaming services like Netflix has overtaken those to traditional pay television for the first time, marking a major shift in the UK’s viewing habits.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/streaming-overtakes-pay-tv

Ofcom appoints Yih-Choung Teh as Group Director for Strategy & Research

  • Media release

04 July 2018

Ofcom has today announced that Yih-Choung Teh has been appointed as Group Director for Strategy and Research, to lead our work in these areas.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/yih-choung-teh-appointed-director-strategy-and-research

Ofcom findings on the acquisition by Reach plc of Northern & Shell’s publishing assets

  • Media release

20 June 2018

Ofcom’s findings relating to the acquisition by Reach plc of certain publishing assets of Northern & Shell, including the Daily Express and Daily Star newspapers, have been published today.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/reach-trinity-mirror-northern-shell

Ofcom appoints new Content Board members to represent Scotland and Northern Ireland

  • Media release

19 June 2018

Ofcom has appointed Maggie Cunningham and Angelina Fusco to its Content Board.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/new-content-board-members-scotland-northern-ireland

Ofcom appoints new Director for Wales

  • Media release

18 June 2018

Ofcom has today announced the appointment of Eleanor Marks as its new Director for Wales.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/new-director-wales

Ofcom reports on more independent Openreach

  • Media release

14 June 2018

Ofcom has today published its first progress report on the legal separation of Openreach from its parent company BT.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/report-independent-openreach

Lord Holmes appointed Deputy Chairman of Channel 4

  • Media release

14 June 2018

Ofcom has today announced that Chris Holmes (Lord Holmes of Richmond, MBE) has been appointed Deputy Chairman of Channel 4.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/lord-holmes-appointed-deputy-chairman-of-channel-4

Radio industry must tune in to diversity

  • Media release

13 June 2018

Ofcom’s report, Diversity and Equal Opportunities in Radio, reveals for the first time the scale of the diversity challenge facing the radio sector.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/radio-industry-must-tune-in-to-diversity

Ofcom awards the Ipswich commercial radio licence to Ipswich FM

  • Media release

12 June 2018

Ofcom has today announced that Ipswich FM (MuxCo Suffolk Radio Limited) has been awarded the re-advertised FM local commercial radio licence for Ipswich.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/ofcom-awards-ipswich-commercial-radio-licence

Ofcom re-awards the Bristol commercial radio licence to The Breeze

  • Media release

12 June 2018

Ofcom has today announced that The Breeze (Celador Radio Limited), the incumbent licensee, has been re-awarded the FM local commercial radio licence for Bristol.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/ofcom-awards-bristol-commercial-radio-licence

Ofcom reports to Government on the acquisition by Trinity Mirror of Northern & Shell’s publishing assets

  • Media release

31 May 2018

Ofcom has today submitted a public interest report to the Government on the acquisition of certain publishing assets of Northern & Shell, including the Daily Express and Daily Star newspapers, by Reach plc.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/ofcom-reports-government-acquisition-trinity-mirror-northern-and-shell

Ofcom awards two new community radio licences

  • Media release

30 May 2018

Ofcom has today announced the award of two new community radio licences in England.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/two-new-community-radio-licences

Ofcom awards eight new community radio licences

  • Media release

09 May 2018

Ofcom has today announced the award of eight new community radio licences in England and Scotland.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/april-2018-community-radio-licences

Best and worst broadband and phone service quality revealed

  • Media release

03 May 2018

Ofcom today reveals which broadband and phone companies are falling far short in serving their customers, and those who are setting a strong standard for satisfaction.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/best-worst-telecoms-providers

Update on RT news channel

  • Media release

18 April 2018

Ofcom has today opened seven new investigations into the due impartiality of news and current affairs programmes on the RT news channel.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/rt-update

Latest telecoms and pay-TV complaints revealed

  • Media release

18 April 2018

Ofcom has today published data on the volume of consumer complaints it has received against major providers of telecoms and pay-TV services.

https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2018/telecoms-pay-tv-complaints-q4-2017