This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the webteam.
We will consider your request and get back to you in 21 days.
We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the webteam.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
You can contact us via phone, post or make a complaint via our hub.
Details of this and how to contact us via BSL, welsh or via textphone is available on our contact us page.
Whilst in lockdown we unable to take text relay calls.
Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
The content listed below is non-accessible for the following reasons:
The current supplier is being replaced, with accessibility requirements provided going forward.
We have assessed the cost of fixing the issues prior to replacement and we believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We have made accessibility a requirement for the new contract.
This statement was initially prepared on 25th March 2019 by AccessEquals.
All pages and their parts were tested against WCAG 2.1 on all levels.
We tested http://checker.ofcom.org.uk/
Access technologies used:
This statement was published on 21st September 2020.