Complaints


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Nuisance calls and messages

Fed up with nuisance calls? We can make sure you complain to the right people.

Complain about phones or internet services

Got a problem with your phone or broadband? Find out what to do next.

Complain about TV or radio programmes

Seen or heard a programme which you find offensive or think is harmful, or that has failed to meet accessibility standards?

Complain about postal services

Got a problem with a postal operator? We can make sure you complain to the right people.

Contacting Ofcom

If you want advice, or to complain to Ofcom, please call us on 0300 123 3333 or 020 7981 3040, or if you want to complain in Welsh, 020 7981 3042. We are open Monday to Friday from 9.00am to 5.00pm.

Complaints to or about Ofcom

We always do our best to meet the needs of businesses, consumers, viewers and listeners. But sometimes things can go wrong - or we can fall short of our own high standards. If this happens we have procedures to handle your complaints