Consumer switching - A consultation on proposals to change the processes for switching fixed voice and broadband providers on the Openreach copper network

  • Start: 09 February 2012
  • Status: Closed
  • End: 08 May 2012

Following a request from a set of stakeholders for an extension to the time period Ofcom has set for the receipt of responses to the latest consultation document, we have decided to extend the consultation closing period for all relevant parties. The new closing period will now be 8 May 2012. We believe that a 12 week consultation period provides an adequate amount of time for industry stakeholders to complete their review of our consultation and its potential impacts.

As a result of enquiries from a stakeholder in relation to our analysis in the consultation document, three points have been brought to our attention which we would like to clarify for all stakeholders. This is provided in the document here.


Download documents

Associated document

condoc.pdf
(PDF File, 2.2 MB)
Download
making_switching_easier.pdf
(PDF File, 695.5 KB)
Download

Associated document

paper.pdf
(PDF File, 111.1 KB)
Download
csmg_report.pdf
(PDF File, 1.4 MB)
Download
slamming2011.pdf
(PDF File, 236.8 KB)
Download
billing_slidepack.pdf
(PDF File, 422.4 KB)
Download
option_proposal.pdf
(PDF File, 313.7 KB)
Download
broadband_slidepack2.pdf
(PDF File, 1.5 MB)
Download
datatables_March2011.pdf
(PDF File, 2.0 MB)
Download
databtables_June2011.pdf
(PDF File, 2.0 MB)
Download
broadband_slidepack.pdf
(PDF File, 522.7 KB)
Download
MPB_28.pdf
(PDF File, 108.4 KB)
Download
loading icon

View Responses

Responder name
Type
BT.pdf (PDF, 935.7 KB)
Individual
PwC.pdf (PDF, 2.9 MB)
Individual
Which.pdf (PDF, 147.6 KB)
Individual
SSE.pdf (PDF, 158.3 KB)
Individual
3UK.pdf (PDF, 228.6 KB)
Individual