Revising the penalty guidelines

  • Start: 30 July 2015
  • Status: Closed
  • End: 24 September 2015

About this document

Ofcom is required by law to publish guidelines setting out how it proposes to determine the amount of the penalties which it imposes. Ofcom must have regard to these guidelines when setting the amount of any penalty, other than penalties for breaches of competition law.

In July 2015, Ofcom published a consultation proposing to amend the guidelines. Having carefully considered the responses received, Ofcom sets out its decisions in this document.

The revised penalty guidelines we have decided to issue have been published today on our website (a copy of which can be found in the Annex to this statement).


Main documents

Supporting documents

Supporting documents

Penalty_Guidelines_2015.pdf
(PDF File, 154.9 KB)
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Supporting documents

BT.pdf
(PDF File, 397.5 KB)
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EE.pdf
(PDF File, 445.0 KB)
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Three.pdf
(PDF File, 126.9 KB)
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Sky.PDF
(PDF File, 127.7 KB)
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Vodafone.pdf
(PDF File, 617.7 KB)
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Royal_Mail.pdf
(PDF File, 163.9 KB)
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Name_Withheld_1.pdf
(PDF File, 8.7 KB)
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Gilliver_Mr_J_P.pdf
(PDF File, 11.6 KB)
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Ombudsman_Services.pdf
(PDF File, 181.6 KB)
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Channel_3_Licensees.pdf
(PDF File, 51.0 KB)
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Mobile_Broadband_Group.pdf
(PDF File, 111.2 KB)
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Responses

Responder name Type
BT.pdf (PDF, 397.5 KB) Individual
Channel_3_Licensees.pdf (PDF, 51.0 KB) Individual
Communications_Consumer_Panel_and_ACOD.pdf (PDF, 55.6 KB) Individual
Dawe_Group_of_Companies.pdf (PDF, 9.2 KB) Individual
EE.pdf (PDF, 445.0 KB) Individual