The Postal Services Act 2011 (“the Act”) replaced the previous licensing regime with a general authorisation regime. This means that operators may provide postal services without the need for any licence or prior authorisation by Ofcom. Ofcom has powers to impose the following types of regulatory conditions under the Act
Ofcom has published a report detailing its approaches to, and its assessment and monitoring of the affordability of universal postal services. In its March 2012 Statement, which set out the new regulatory framework for the postal sector, Ofcom committed to give further consideration to its approach to affordability. The work forms part of Ofcom’s monitoring regime to track Royal Mail’s performance in respect of progress of efficiency, quality of service and affordability of universal postal services. The report explains Ofcom’s approach to assessing the affordability of universal postal services for both residential consumers and business. It presents findings following research to better understand consumers’ use of and needs for post, and how Ofcom will monitor the affordability of universal postal services on an ongoing basis.