Proposals to reform switching of mobile communications services: Revised cost estimates

  • Start: 31 January 2017
  • Status: Closed
  • End: 28 February 2017

In March 2016 and July 2016 Ofcom published consultations outlining proposals to reform the process for switching mobile provider.

We estimated the costs to industry of implementing these proposals in these consultations.

We received comments from several stakeholders on our assessment of costs and over the autumn of 2016 we discussed our estimates of costs with the mobile industry.

We are now considering a number of revisions to our gross cost estimates for some of these proposals, which take account of comments received from stakeholders on the proposed design of the process and the associated implementation costs. We have also updated various assumptions used in the derivation of our cost estimates, to reflect feedback from stakeholders, where we consider that we have sufficient information and a reasonable basis on which to do so. We invite any further comments on these assumptions.

See our supporting calculations:

Main documents

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Responder name Type
EE (PDF File, 230.1 KB) Organisation
Telefonica (PDF File, 91.9 KB) Organisation
The Phone Co-op (PDF File, 197.1 KB) Organisation
Three (PDF File, 266.7 KB) Organisation