|Investigation into||Post Office Limited (Post Office)|
|Case opened||14 March 2019|
|Case closed||14 January 2020|
This investigation is examining whether Post Office has complied with its charging obligations in relation to telephone calls using relay services.
|Relevant legal provision(s)||
General Condition C5.9 and previous General Condition 15.3
Ofcom has today published a non-confidential version of the confirmation decision issued to Post Office on 13 January 2020:
Tom Cherry (email: firstname.lastname@example.org)