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Alleged misuse of Personal Numbering by Opera Telecom Limited

25 Chwefror 2005

Complainant: The complainant wishes to remain anonymous
Complaint against: Opera Telecom Limited
Case opened: 20 February 2004
Case closed: 11 March 2004
Issue: Possible misuse of a 070 Personal Number
Relevant instrument: Paragraph 3.2.1 of The National Telephone Numbering Plan and Condition 17 of the General Conditions of Entitlement, which governs the allocation, adoption and use of telephone numbers.

Ofcom received a complaint that Opera Telecom Limited was misusing personal numbering in contravention of Condition 17 of the General Conditions of Entitlement and The National Telephone and Numbering Plan. In particular, it was alleged that Opera Telecom Limited was sharing revenue with the end-user of the numbers in question. This would be in contravention of The National Telephone Numbering Plan.

Opera Telecom Limited has disconnected the relevant numbers. Any possible breach has therefore ceased and, as a result, Ofcom has closed this case. In closing this case, Ofcom has reminded Opera of its duty to act in accordance with Condition 17 of the General Conditions of Entitlement and The National Telephone and Numbering Plan.

Case Leader: Michael Galvin (020 7783 4158 e-mail: Michael.Galvin@ofcom.org.uk)
Case Reference : CW/00749/02/04

Text published when the case was opened

Alleged misuse of Personal Numbering by Opera Telecom Limited

Complainant: The complainant wishes to remain anonymous
Complaint against: Opera Telecom Limited
Case opened: 20 February 2004
Issue: Possible misuse of a 070 Personal Number
Relevant instrument: Paragraph 3.2.1 of the National Telephone Numbering Plan and Condition 17 of the General Conditions of Entitlement, which governs the allocation, adoption and use of telephone numbers.

Ofcom has opened an investigation into the possible misuse of 070 Personal Numbers allocated to Opera Telecom Limited. The complainant has alleged that the numbers in question are not being used for Personal Numbering and are therefore being used in a manner in contravention of The National Telephone Numbering Plan. It is alleged that the numbers in question are being used in a manner more consistent with those that should be categorised as Premium Rate Services, as defined in The National Telephone Numbering Plan.

Ofcom is investigating this matter under the Communications Act 2003.

Case Leader: Michael Galvin (e-mail: Michael.Galvin@ofcom.org.uk)
Case Reference : CW/00749/02/04