|Investigation into||giffgaff Limited (giffgaff)|
|Case opened||17 September 2018|
This investigation is examining whether giffgaff has complied with its obligations under General Condition 11 requiring Communications Providers (“CPs”) to accurately bill consumers for their use of communication services.
|Relevant legal provision(s)||
Gavin Daykin (email: firstname.lastname@example.org)