Mae'r cynnwys hwn ar gael yn Saesneg yn unig.

Investigation into Sky’s compliance with end-of-contract notifications for pay-TV customers

23 November 2021

Open

Investigation into Sky UK Limited
Case opened 02 December 2020
Summary

The investigation will consider whether Sky has complied with the requirement to issue end-of-contract notifications to certain pay-TV customers.

Relevant legal provision(s)

General Condition C1.10

Sky has now had the opportunity to make representations to Ofcom on the matters contained in the Notification issued under Section 96A of the Communications Act 2003. We are currently considering Sky’s representations.

We aim to reach a final decision in this case in early 2022 and publish our findings accordingly.


Case leader

Toyin Adelasoye (email: toyin.adelasoye@ofcom.org.uk)

Case reference CW/01254/03/20