Mobile Number Portability

  • Start: 03 August 2009
  • Status: Closed
  • End: 26 October 2009

An essential element in the health of the UK’s mobile market is the ability of consumers to choose between competing providers – and to switch between providers quickly and easily.

When switching, consumers have the right – if they wish – to retain their mobile telephone number. The facility that enables consumers to retain their mobile telephone number whilst switching provider is called mobile number portability (or “MNP”).

This consultation sets out Ofcom’s evaluation of the current arrangements for the MNP process. We see certain problems with the current process and room to make the process work better for consumers. We also note the implications of the proposed new European Union (“EU”) Regulatory Framework for electronic communications which, if passed, would require the introduction of one working day porting, across the EU.

We set out a number of different options for change and we invite stakeholders to submit views and provide evidence about what steps, if any, we should take to change the process of porting mobile numbers in the UK.


Main documents

Supporting documents

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Responses

Responder name Type
Adams_Ms_E.pdf (PDF File, 21.1 KB) Organisation
Asda_Mobile.pdf (PDF File, 30.8 KB) Organisation
Banjoko_Mr_A.pdf (PDF File, 20.9 KB) Organisation
BT.pdf (PDF File, 72.9 KB) Organisation
CableWireless.pdf (PDF File, 123.6 KB) Organisation
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