Guidance on bodies eligible to use ‘030’ telephone numbers

Introduction

1.1 Ofcom has designated the ‘030’ range of telephone numbers in the National Telephone Numbering Plan for allocation to communications providers on the basis that those numbers are used by public sector bodies and not-for-profit bodies such as registered charities.

1.2 Ofcom will publish this document on its website, updating it as necessary, to provide guidance on how individual bodies will be considered as eligible to use ‘030’ numbers.

Criteria for eligible bodies

1.3 Ofcom considers that the bodies eligible to use ‘030’ numbers should meet at least one of two basic criteria:

• they should appear on one of the lists of appropriate bodies, maintained by other organisations, that are indicated by Ofcom in this document; or
• they should fulfil any of the other criteria indicated by Ofcom in this document that identify them as an appropriate body.

1.4 Section 2 provides details on how Ofcom has applied these criteria.