Ofcom’s role in furthering the interests of citizens includes seeking to ensure that people have access to the services and content they need in order to participate fully in society. This Executive Summary and accompanying slidepack provides an overview of people’s online use of such services and content in a range of citizen-orientated areas.
It provides a range of metrics relating to UK adults’ use of government websites, e-petitions, health, education, public service broadcasting, news, local websites, hyperlocal sites, citizen journalism, cultural activities and libraries. We have examined these activities together to get a clearer understanding of the range of citizen-focused activity that is taking place online.
This summary report follows on from our 2014 Internet Citizens report. We hope to continue to track this activity to monitor how the consumption of online citizen content is developing.