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Usability and accessibility research

We believe in accessible communications for everyone.

This section covers research in a number of related areas: usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities; specific communications technologies such as audio description and text relay; and the accessibility of communications services for the purposes of active citizenship.

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Communications industry facts and statistics

Facts and statistics on the communications industry, taken from Ofcom's research publications.

Report: Choosing the best broadband, mobile and landline provider

18 Mai 2022

This is Ofcom’s fourth annual report on how service levels compare in telecoms.

Making Sense of Media events

Information about our past and upcoming Making Sense of Media events, and how you can get involved.

Adults' media use and attitudes

This annual report looks at media use, attitudes and understanding, and how these change over time.

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