Availability of communications services in UK cities
This document sets out a high-level analysis of the availability of communications services in UK cities. It summarises and updates the work Ofcom has published so far in this area, introduces the latest research we have commissioned and sets out our plans for further work during the rest of the year.
In May 2013, Ofcom published a report on the Availability of Communications Services Across the UK, which largely focused on the differences between urban and rural areas, particularly in the nations.
While there has been a great deal of public interest in the availability of communications services in rural areas, relatively little work has been done to consider availability in built-up urban areas, which account for 80% of the UK population.
This report shows that there are still significant gaps in the availability of standard and superfast broadband services in sample UK cities, and proposes a range of possible explanations for this.
During 2014, Ofcom expects to supplement this work with analysis of broadband take-up in cities as part of the Communications Market Report and will consider any emerging policy implications in our annual Infrastructure Report, which we expect to publish in September 2014.
Please note: This report was amended on 22 July 2014 to correct the figure given in the original report for average NGA availability across the 11 cities in 2012, as well as a number of minor textual errors.