Telecoms technology

Our 2015 research explored how changes in mobile handset design and usage over the past decade have affected the sensitivity performance of modern handsets.

Our 2015 study highlighted how the technical operation of many consumer repeaters currently sold in the horizontal retail market can affect the experience of other mobile users.

In 2015 we commissioned an independent review of Resource Public Key Infrastructure's (RPKI) technical suitability to help address the problem of verifying ownership and authenticity of telephone caller

This report reviews developments since 2009 that affect the use of Answer Machine Detection (AMD) in outbound call centres and the resulting consequences of these developments for consumers.