In this report we examine the use of on-demand and online audiovisual services in the UK. The report provides detailed evidence about users’ perceptions of content standards in audiovisual content and their concerns about those standards.
We also report findings on users’ understanding and expectations of regulation in this area.
This report is a reference tool for industry, stakeholders and consumers. It provides context to Ofcom’s work in furthering the interests of consumers and citizens in the markets we regulate.