Scam calls and messages


How to report scam texts and mobile calls to 7726

Published: 14 February 2024

Find out how to report an unwanted or scam text or mobile call to your provider using the free 7726 service.

Top tips to stay safe from the scammers

Published: 12 February 2024

Last updated: 12 February 2024

Scams have been on the rise in recent years. Read our top tips for protecting yourself from scammers.

Coronavirus scam calls and texts

Published: 31 March 2022

Last updated: 7 February 2024

We have received reports of scam calls and texts relating to the coronavirus, or Covid-19.

Enforcement programme into phone and text scams

Published: 1 February 2024

Last updated: 1 February 2024

Ofcom is today opening a programme of work, or ‘enforcement programme’ to look at what is being done by companies within the sector and how the General Conditions of Entitlement (GCs) and industry guidance are applied.

Tackling scam calls and texts

Published: 1 February 2024

How Ofcom is responding to the widespread problem of scam calls and texts.

Consultation: Tackling scam calls – expecting providers to block more calls with spoofed numbers

Published: 1 February 2024

We are proposing to update our Calling Line Identification guidance to confirm that providers are expected to identify and block scam calls.

Fall in scam calls following Ofcom action

Published: 29 August 2023

Last updated: 29 August 2023

Scam calls using a particular set of phone numbers have reduced dramatically, after Ofcom introduced new rules a year ago.

Malware alert: beware of fake delivery company text messages

Published: 6 July 2023

Last updated: 6 July 2023

A text-message scam that infects Android mobile phones with malicious software (malware) is targeting people in the UK.

How to protect yourself from scam phone calls and texts

Published: 5 July 2023

Last updated: 5 July 2023

It’s never been more important to protect yourself from scam phone calls and texts.

Ofcom supports Scams Awareness Fortnight

Published: 28 June 2023

Last updated: 29 June 2023

Today marks the start of Scams Awareness Fortnight, a campaign aimed at helping people to avoid falling victim to scams.

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