Telecommunications Market Data Update Q3 2022

Published: 26 January 2023
Last updated: 16 March 2023

In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.

Fixed voice services

  • UK fixed voice service revenues totalled £1.42bn in Q3 2022; a decrease of £21m (1.5%) from the previous quarter and £97m (6.4%) year-on-year. BT’s share of these revenues was 48.9%.
  • The number of fixed exchange lines (including PSTN, ISDN and managed VoIP connections) fell by 492k (1.6%) during the quarter to 30.5 million. This decline is due to the growing availability and take-up of standalone broadband services.
  • Total fixed-originated call volumes decreased by 138 million minutes (1.7%) during the quarter, to 7.8 billion minutes.

Fixed broadband services

  • There were 27.8 million fixed broadband lines at the end of Q3 2022, an increase of 91k (0.3%)year-on-year.
  • There were 19.4 million ‘other inc. FTTx’ broadband connections (predominantly fibre-to-the cabinet and full fibre connections) at the end of Q3 2022, accounting for 69.9% of all lines.
  • The number of ADSL lines fell by 209k (6.6%) during the quarter, while the number of cable lines increased by 13k (0.2%) and the number of ‘other inc. FTTx’ lines increased by 154k (0.8%).

Mobile services

  • Mobile telephony services generated £3.32bn in retail revenues in Q3 2022, a £231m (7.5%) increase from a year previously.
  • Average monthly retail revenue per subscriber was £12.74 in Q3 2022, with post-pay subscribers generating more revenue than pre-pay users (averaging £15.41 compared to £5.22 for pre-pay).
  • The number of active mobile subscriptions (excluding M2M) was 87.5 million at the end of Q3 2022, up 3.0 million (3.5%) from the year before.
  • Over the same period, the number of dedicated mobile broadband subscriptions increased by 0.1 million (1.2%) to 5.3 million.
  • The number of mobile messages (including SMS and MMS) saw a year-on-year decline, down 1.5 billion messages (14.3%) to 9.1 billion.
  • The number of mobile-originated voice call minutes decreased by 4.3 billion (9.4%) to 41.1 billion minutes year-on-year, with calls to landlines decreasing by 12.6% to 8.5 billion minutes.

Telecommunications data revenues, volumes and market share update Q3 2022 (PDF, 356.7 KB)

Telecommunications data revenues, volumes and market share update Q3 2022 (CSV, 127.7 KB)

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