Telecoms policy areas
Ofcom's policy work covers issues of infrastructure and competition, as well as protecting consumers from harmful practices such as nuisance calls and unfair contracts.
Featured content
Digital Communications Review
In 2016 we set out our strategy to make communications work for everyone, from promoting broadband to making it easier to switch.
Tackling nuisance calls and messages
Ofcom's work in tackling the serious problem of nuisance calls
Electronic Communications Code
Permissions granted or revoked under the Electronic Communications Code
ADR Regulations 2015
Current certified ADR providers, and how you can apply for certification
