Implementation of BT's Undertakings

30 April 2010

Information on how BT is delivering the undertakings which Ofcom accepted as part of the Strategic Review of Telecoms.

Consolidated version of the Undertakings given to Ofcom by BT pursuant to the Enterprise Act 2002 PDF, 596.5 KB

BT's undertakings glossary

Proposed variation of the Undertakings given to Ofcom by BT - Variation Number 25
Published 04|08|16

BT’s Proposal to vary its undertakings PDF, 1.1 MB
Published 26|07|16


BT’s temporary use of the BT Enterprise Cloud for specified Openreach Operational Support Systems

Ofcom has published an exchange of letters between BT and Ofcom concerning BT's use of the BT Enterprise Cloud, which is shared across BT, for specified Openreach Operational Support Systems. The letters include Ofcom's agreement to a request from BT to allow it to do so on a temporary basis until December 2015.

BT letter to Ofcom re five Openreach OSS PDF, 284.9 KB

Mark Shurmer re BT’s temporary use of shared computer systems for specified Openreach Operational Support Systems PDF, 178.0 KB


Request from BT for an exemption from the Undertakings for the Microconnect Distributed Antenna service - Statement  PDF, 367.5 KB
Statement published 23|04|15


Exchange of letters between BT and Ofcom relating to the migration of customer side records, July 2015

BT letter, dated 29 July 2015, to Ofcom re systems separation programme PDF, 147.1 KB

Ofcom letter, dated 30 July 2015, to BT re systems separation programme PDF, 244.8 KB

Older variation requests and documents on the undertakings are available at the National Archives