Statistical release calendar 2016

06 April 2017

If you wish to discuss or ask about any of these publications, please contact market.research@ofcom.org.uk. This email account will be checked once per day.

Official statistics Date publishedMethodologyContentData
Telecommunications data revenues, volumes and market share update Q3 2015 28 January 2016 Operational data Telecommunications data revenues, volumes and market share Q3 2015 telecoms data tables (csv)
Q3 2015 telecoms data tables (pdf)
Consumer issues survey: experience of nuisance calls 29 January 2016 Face-to-face survey This set of data tables provides information on consumers' experience of nuisance calls Consumer issues survey: experience of nuisance calls (pdf)
Residential postal tracker Q4 2015 February 2016 Face-to-face survey This survey will now be published annually (February) as it has been repositioned to reflect the market and regulatory duties  
Residential postal tracker 2015 24 February 2016   Dataset of the postal tracking survey conducted in Q1, Q2 and Q4 2015, providing data on residential consumers' use of post and attitudes to postal services Residential postal tracker 2015 (pdf)
Residential postal tracker 2015 (csv)
Residential postal tracker 2015 (nations' weighting (pdf))
Adults' media literacy tables 15 March 2016 Face-to-face survey Media literacy adult surveys: access, use and understanding of internet, TV, mobile and other platforms among the 16+ population of the UK Data tables (csv)
Data tables (pdf)
Subset data tables (csv)
Subset data tables (pdf)
Fixed broadband speeds 24 March 2016 Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes Fixed broadband speeds Fixed broadband speeds
Nuisance calls landline panel - wave 4 24 March 2016 Research A diary study among UK adults with home landline phones to record all unwanted calls received during a 4-week period 11 Jan to 7 Feb 2016 Data tables (PDF, 330.5 KB) 
Telecoms and pay-TV complaints publication Q4 2015 30 March 2016 Operational data Data showing Ofcom complaint volumes per 100,000 subscribers

Telecoms and pay-TV complaints publication Q4 2015 (PDF, 823.2 KB)

Telecoms and pay-TV complaints publication Q4 2015 (CSV, 20.9 KB)

Consumer issues survey - experience of nuisance calls 31 March 2016 Face-to-face survey This set of data tables provides information on consumers experience of nuisance calls

Consumer issues survey- experience of nuisance calls (PDF, 1.1 MB)

Consumer issues survey - experience of nuisance calls (CSV, 215.9 KB)

PSB tracker data tables 2015 31 March 2016 Mix of online and face-to-face survey

Data tables: Public service broadcasting tracking survey: attitudes, satisfaction with provision and importance of characteristics associated with PSB provision in the UK.
Date of publication has moved from February to March to allow for change in survey methodology (from telephone to mix of online and face-to-face and from continuous interviewing to a month long interview period, twice a year) and time required to align these methodologies.

Note: These tables were reissued on 6 April 2017. It corrects the incorrect data in the statement “It shows high-quality soaps or dramas made in the UK” on delivery for each of the individual BBC channels.

PSB tracker data tables 2015 (PDF, 6.5 MB)

PSB tracker data tables 2015 (CSV, 2.3 MB)

Business postal tracker 2015 1 April 2016   Dataset of the postal tracking survey of UK SMEs conducted in Q1, Q2 and Q4 2015. The survey provides data on post usage in terms of volumes sent, received, amount spent, postal products and services used an attitudes to postal services.

Data tables (PDF, 12.4 MB)

Contents page (PDF, 343.6 KB)

Postal tracker 2015 data (CSV, 6.8 MB)

Media Tracker 2015 4 April 2016   This set of data tables provides information onUK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as news consumption and privacy.

Data tables (PDF, 4.2 MB)

Data tables (CSV, 1.6 MB)

Television access services: final report on 2015 7 April 2016  Data reporting provision of access services for the full calendar year 2015Television access services: final report on 2015 (PDF, 127.5 KB)

Ofcom technology tracker: half 1 2016

11 April 2016  

Ofcom Technology Tracker results

Data tables (PDF, 4.1 MB)

Data tables (CSV, 1.5 MB)

Technical report (PDF, 74.5 KB)

Data within CMR chart packs

Updated data tables (see Word doc for revised definitions for standalone and bundling analysis) (PDF, 3.9 MB)

Explanatory note for updated technology tracker (March 2017) (DOCX, 12.6 KB)

Telecommunications data revenues, volumes and market share update Q4 2015 28 April 2016 Operational data Telecommunications data revenues, volumes and market share

Data tables (PDF, 272.1 KB)

Data tables (CSV, 18.7 KB)

Nuisance calls landline panel research 2016 12 May 2016   A diary study among UK adults with home landline phones to record all unwanted calls personally received on their home landline phone across a four week period (11th January to 7th February 2016). Slide pack
Consumer issues survey- experience of nuisance calls 31 May 2016 Face-to-face survey This set of data tables provides information on consumer’s experience of nuisance calls

Consumer issues survey- experience of nuisance calls (PDF, 1.1 MB)

Consumer issues survey - experience of nuisance calls (CSV, 201.1 KB)

List of channels required to provide access services in 2017 6 July 2016   List of television channels licensed by Ofcom required to provide access services in the UK and other EU Member States. Statement  Statement (PDF, 130.5 KB)
Telecoms and pay-TV complaints publication Q1 2016 8 July 2016 Operational data Data showing Ofcom complaint volumes per 100,000 subscribers. (Publication date delayed for operational reasons).

Telecoms and pay-TV complaints publication Q1 2016 (PDF, 809.3 KB)

Telecoms and pay-TV complaints publication Q1 2016 (CSV, 21.2 KB)

Children and parents’ media literacy tables 26 July 2016 Face-to-face survey Media literacy children and parents’ surveys: access, use and understanding of internet, television, mobile and other platforms among children aged 3-15 and their parents.

Ofcom media literacy tracker 2016, parents of children aged 3-4, data tables (PDF, 857.2 KB)

Ofcom media literacy tracker 2016, parents and children aged 5-15, data tables (PDF, 3.1 MB)

Consumer issues survey- experience of nuisance calls 29 July 2016 Face-to-face survey This set of data tables provides information on consumer’s experience of nuisance calls

Consumer issues survey- experience of nuisance calls (PDF, 1.1 MB)

Consumer issues survey - experience of nuisance calls  (CSV, 193.8 KB)

Coping in a Connected World. Chapter 1.5 CMR 2016 August 2016   Data from research conducted for the CMR 2016 looking at the impact of the possibility of constant connectivity on people’s lives.

Adults 16+ data tables (PDF, 6.1 MB)

Teens 11-15 data tables (PDF, 2.3 MB)

Adults' CMR research 2016 (CSV, 1.8 MB)

Adults' CMR SPSS (SAV) (ZIP, 189.5 KB)

Adults for Survey Reporter  (ZIP, 239.8 KB)

CMR questionnaire draft 2016 (DOCX, 60.9 KB)

CMR teens' questionnaire 2016 (DOCX, 50.8 KB)

Teens CMR research 2016 (CSV, 501.3 KB)

Teens CMR SPSS (SAV) (ZIP, 66.4 KB)

Teens for survey reporter (PKD) (ZIP, 142.8 KB)

Commercial broadcast television revenues and spend (within the Communications Market Report) 4 August 2016 Data collected from broadcasters Data showing revenues for the commercial TV sector in the UK CMR 2016
Commercial radio revenues (within the Communications Market Report) 4 August 2016 Data collected from broadcasters Data showing revenues for the commercial radio sector in the UK CMR 2016
Number of commercial radio services broadcasting (within The Communications Market Report) 4 August 2016 Licensing data Data showing the number of commercial radio services broadcasting CMR 2016
Number of hours broadcast by the multi-channel sector (within the Communications Market Report) 4 August 2016 Data collected from broadcasters Data showing number of hours broadcast by the multi-channel sector CMR 2016  
Post volumes and revenues (within the Communications Market Report) 4 August 2016 Data collected from postal operators Data showing total revenues and volumes for the UK addressed letter market CMR 2016
Number of hours broadcast by public television broadcasters (within the PSB Annual Report) 4 August 2016 Data collected from broadcasters Data showing number of hours broadcast by PSB channels PSB 2016
Telecommunications data revenues, volumes and market share update Q1 2016 11 August 2016 (Date of publication has been moved to August for operational reasons) Operational data  

Telecoms and pay-TV complaints publication Q1 2016 (PDF, 69.4 KB)

Telecoms and pay-TV complaints publication Q1 2016 (CSV, 18.6 KB)

Fixed broadband speeds 8 September 2016 Research Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.

Panellist data February 2016 (CSV, 881.2 KB)

Panellist data May 2016 (CSV, 1016.2 KB)

Telecoms and pay-TV complaints publication Q2 2016 28 September 2016 Operational data Data showing Ofcom complaint volumes per 100,000 subscribers. Telecoms and pay-TV complaints publication Q2 2016 (PDF, 909.2 KB)

Telecoms and pay-TV complaints publication Q2 2016 (CSV, 13.0 KB)
Made-out-of-London register 29 September 2016 Statement A list of the programmes produced by the PSBs outside the M25, and criteria against which each programme qualifies as 'made outside London'. Made out of London register (PDF, 1.1 MB)
Network compliance report 29 September 2016 Statement Compliance with a range of quotas including originations, independent productions, news, current affairs, made out of London productions and regional output. Network compliance report (PDF, 365.2 KB)
PSB nations and regions compliance report 29 September 2016 Statement Compliance with a range of regional quotas including originations, independent productions and average hours of weekly regional programming from the BBC, the Channel 3 licensees and S4C. PSB nations and regions compliance report (PDF, 421.5 KB)
Consumer issues survey- experience of nuisance calls 30th September 2016 Face to Face survey This set of data tables provides information on consumers' experience of nuisance calls Consumer issues survey- experience of nuisance calls (PDF, 1.1 MB)

Consumer issues survey- experience of nuisance calls    (CSV, 194.0 KB)
Fixed broadband speeds 6th October 2016 Research Data collected on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes. Data provided to Ofcom by our research partner SamKnows Limited Panellist data August (XLSX, 907.9 KB)
Switching tracker 2016 19th October 2016 Consumer  issues survey: face-to-face study Data from a survey monitoring consumer supplier switching in the communications market.

Raw data (ZIP, 583.8 KB)

Final questionnaire (PDF, 493.7 KB)

Switching Tracker 2016 Data tables
(PDF, 3.6 MB)

Switching tracker 2016 Updated engagement index (PDF, 4.2 MB)

Updated data tables (see Word doc for revised definition of standalone analysis) (PDF, 2.8 MB)

Explanatory notes for data tables (March 2017) (DOCX, 12.4 KB)

Telecommunications data revenues, volumes and market share update Q2 2016 27th October 2016 Operational data Telecommunications data revenues, volumes and market share

Q2 2016 telecoms data tables (CSV, 18.6 KB)

Q2 2016 telecoms data tables (PDF, 237.7 KB)

Television access services: report for the first six months of 2016 20th October 2016   Data reporting provision of access services in first six months of 2016 Television access services: Report for the first six months of 2016
Ofcom technology tracker: Half 2 2016 3rd November 2016   Ofcom Technology Tracker results Data tables (PDF, 3.2 MB)

Data tables (CSV, 1.3 MB)

Tech Tracker Technical Report (PDF, 244.2 KB)
Residential and business postal tracker 2015/16 subset data tables 29th November 2016   NEW PUBLICATION ANNOUNCED 25.11.16
A subset of data tables will be published in November 2016 for inclusion in Ofcom's Annual Monitoring Report.  The residential postal data set will cover Q1-Q2 2016; and the business postal data set will cover Q2-Q4 2015 and Q1 2016.

This is ahead of the annual 2016 data set publications which are due in February 2017 (Q1-Q4 2016 for residential) and April 2017 (Q1-Q4 2016 for business).

Business  Q2 2015 - Q1 2016 questions for Royal Mail Annual Monitoring Report (PDF, 1.3 MB)

Business  Q2 2015 - Q1 2016 questions for Royal Mail Annual Monitoring Report (XLSX, 369.0 KB)

Residential   Q1-Q2 2016 questions for Royal Mail Annual Monitoring Report (PDF, 15.8 MB)

Residential Q1-Q2 2016 questions for Royal Mail  Annual Monitoring Report (CSV, 149.6 KB)
Consumer issues survey: experience of nuisance calls 30th November 2016 Face-to-face survey This set of data tables provides information on consumers' experience of nuisance calls Consumer issues survey- experience of nuisance calls (PDF, 1.2 MB)

Consumer issues survey- experience of nuisance calls (CSV, 334.9 KB)
Affordability of communications services research 5th December 2016 Face-to-face omnibus Data which tracks and provides insights into the affordability of communications services among UK adults.

Slide Pack (PDF, 473.0 KB),

Data tables (incl.boost sample) (PDF, 7.9 MB),

Data tables (national representative sample) (PDF, 7.7 MB),

Data tables (CSV, 7.7 MB)

ICMR 2016

12th December 2016

Online omnibus Data which provides insights into usage of communications services in the UK and eight comparator countries across the globe.

Ofcom ICMR Consumer Research 2016 Data Tables  (PDF, 6.5 MB)

Ofcom ICMR Consumer Research 2016 Raw Data (CSV, 5.5 MB)

Quality of customer complaints service

December 2016

Research Ofcom has been considering alternative data sources, while also re-designing and re-tendering the research to focus on customers with a complaint.  Due to this, the first wave of the new study will be published in March 2017.  
Telecoms and pay-TV complaints publication Q3 2016 20th December 2016 Operational data Data showing Ofcom complaint volumes per 100,000 subscribers.

Telecoms and pay-TV complaints publication Q3 2016   PDF (PDF, 1.2 MB)

Telecoms and pay-TV complaints publication Q3 2016 CSV (CSV, 13.7 KB)