Communications Market Reports

Ofcom's annual survey of developments in the communications sector; includes the International Communications Market Reports and reports on the nations of the UK.

This page highlights some of the cross-sector research into the markets regulated by Ofcom.

If you cannot find the research or data you are looking for below, please search our Research & Data publications.

The Consumer Experience

Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.

Infrastructure reports

Annual reports on the UK’s fixed broadband, mobile and Wi-Fi networks, digital television, digital radio and internet infrastructure.

Availability of services

A high-level analysis of the availability of communications services in the UK, and in UK cities.

Usability and accessibility

Research in a number of related areas including the usability of devices and services, and the accessibility of communications services.

Telecoms and pay-TV complaints data

These quarterly publications present data for complaints recorded by Ofcom against the largest telecoms and pay TV providers. They are intended to help consumers make better informed decisions.

The Digital Day

An in-depth quantitative study on UK adults' total media and communications activities