The Communications Market 2012

This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.

Our research includes findings relating to parents’ views about their children’s media use, and the ways that parents seek to – or decide not to – monitor or limit use of different types of media.

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

This annual report looks at media use, attitudes and understanding, and how these change over time.