A Review of Consumer Information Remedies

08 March 2013

This paper is designed to provide a review of one of the tools available to regulators - the use of information-based remedies. It has been prepared primarily with the communications market in mind, but it summarises practices across a wide range of sectors, as there is much that can be learned from experience in different contexts. This paper does not constitute a statement of Ofcom policy nor does it preclude a range of remedies, but serves as a review of current practices and provides an outline of some key issues for discussion.

A Review of Consumer Information Remedies (PDF, 1.1 MB)