SMEs and communications services


This page gathers together research on the availability and experience of communications services for small and medium enterprises (SMEs) in the UK, defined as businesses with fewer than 250 employees.

SME experience of communications services - 2018

This report is qualitative research into SMEs’ experience of communications services.

Full report

SMEs' Communications Needs - prepared for Ofcom by BDRC Continental (PDF, 508.9 KB)