SMEs and communications services


This page gathers together research on the availability and experience of communications services for small and medium enterprises (SMEs) in the UK, defined as businesses with fewer than 250 employees.

SME Communications research - Summary qualitative report 2022

This report is qualitative research into SMEs’ experience of communications services.

Full report

SME Communications research - Summary qualitative report 2022 (PDF, 281.7 KB)