Broadband data and research

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Broadband has become an essential service.

Our professional and personal lives have become much more Internet-dependent over the last couple of decades. Our research explores broadband connections, and whether consumers are informed on how best to optimise their experience.

Broadband speeds

Fixed-line broadband

In order to understand the performance of UK fixed-line residential broadband connections, Ofcom commissions research to identify the average download speeds that they deliver, along with a number of other metrics which determine the consumer experience of using these services.

2016

Fixed Broadband advertising of prices report Jan 2016

2015

UK fixed-line broadband performance, November 2014 - The performance of fixed-line broadband provided to UK residential consumers Feb 2015

2014

The performance of fixed-line broadband delivered to UK residential consumers Oct 2014

UK fixed-line broadband performance, May 2014 - The performance of fixed-line broadband delivered to UK residential consumers May 2014

Fixed-line broadband performance quarterly updates (PDF, 22.2 KB) May 2014

UK fixed-line broadband performance, November 2013 - The performance of fixed-line broadband delivered to UK residential consumers Apr 2014

2013

UK fixed-line broadband performance, May 2013 - The performance of fixed-line broadband provided to UK residential consumers Aug 2013

Voluntary Code of Practice on Broadband Speeds - Mystery shopping research Jul 2013

UK fixed-line broadband performance, November 2012 - The performance of fixed-line broadband delivered to UK residential consumers Mar 2013

2012

UK fixed-line broadband performance, May 2012 - The performance of fixed-line broadband delivered to UK residential consumers Aug 2012

Voluntary Code of Practice on Broadband Speeds: Mystery shopping research May 2012

Fixed broadband switching Feb 2012

UK fixed-line broadband performance November 2011 (PDF, 892.0 KB) Feb 2012

2011

UK fixed-line broadband performance, May 2011 - The performance of fixed-line broadband delivered to UK residential consumers Jul 2011

UK Broadband Speeds Research 2010 and related publications May 2011

UK fixed broadband speeds, November/December 2010 Mar 2011

2010

2010 Voluntary Code of Practice: Broadband Speeds (PDF, 54.1 KB) Jul 2010

UK broadband speeds research 2010 Jul 2010

UK broadband speeds, May 2010 (PDF, 1.1 MB) Jul 2010

Older

UK broadband speeds 2009 Jul 2009

UK broadband speeds 2008 Jan 2009

The Communications Market: Broadband 2006 Apr 2007

The Ofcom Internet and Broadband Update Apr 2004

Wireless Broadband Updates Apr 2004

The Ofcom Internet and Broadband Update Jan 2004

Mobile broadband

In 2013, following the conclusion of the 4G spectrum auction in February 2013, Ofcom stated that it would conduct research into the performance of 3G and 4G networks, with the intention of helping consumers understand the performance benefits of 4G over 3G.

Measuring mobile broadband performance in the UK Nov 2014

Measuring Mobile Broadband in the UK Dec 2010

Attitudes towards mobile broadband Sep 2008

European Broadband Scorecard

The economic impact of broadband

Improving broadband and landline standards