Broadband data and research
Broadband has become an essential service.
Our professional and personal lives have become much more Internet-dependent over the last couple of decades. Our research explores broadband connections, and whether consumers are informed on how best to optimise their experience.
The work carried out by Dr Pantelis Koutroumpis on behalf of Ofcom suggests that investment in broadband has had significant benefits to the UK economy.
We have published a review of how Ofcom's quality of service rules have affected Openreach's service level performance.
Older research is available via the National Archives.