Broadband data and research
Broadband has become an essential service.
Our professional and personal lives have become much more Internet-dependent over the last couple of decades. Our research explores broadband connections, and whether consumers are informed on how best to optimise their experience.
We regularly publish research on broadband speeds and performance.
In order to understand the performance of UK fixed-line residential broadband connections, Ofcom commissions research to identify the average download speeds that they deliver, along with a number of other metrics which determine the consumer experience of using these services.
2016
Fixed Broadband advertising of prices report
Older research is available via the National Archives.
The European Broadband Scorecard is intended to document aspects of fixed and mobile broadband performance across other EU countries for the purpose of measuring and comparing the UK's relative performance. It was proposed by Broadband Delivery UK (BDUK), part of the Department of Digital, Culture, Media & Sport (DCMS), before being taken up by Ofcom.
The work carried out by Dr Pantelis Koutroumpis on behalf of Ofcom suggests that investment in broadband has had significant benefits to the UK economy.
We have published a review of how Ofcom's quality of service rules have affected Openreach's service level performance.
Older research is available via the National Archives.