Telecommunications Market Data Update Q1 2014

14 August 2014

In the following section we highlight some of the key trends emerging this quarter from the data we collect on

In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.

Fixed voice services

  • UK fixed voice services generated £2.1bn in revenue in Q1 2014, £65m (3.0%) less than they had done in Q1 2013. This fall was as a result of declining call revenues, as line rental revenue increased over this period.
  • People in the UK made 21.9 billion minutes of outgoing fixed-originated calls in Q1 2014, 2.9 billion minutes (11.8%) less than in Q1 2013. BT’s share of these call volumes was 40.0% during the period, a 0.7 percentage point increase compared to a year previously.
  • The total number of PSTN lines and ISDN channels fell by 148,000 to 33.0 million in the year to Q1 2014. The majority of this decline was due to an 841,000 fall in the number of BT lines.

Fixed broadband

  • There were 22.8 million residential and SME fixed broadband connections at the end of Q1 2014. This was an increase of 231,000 connections (1.0%) compared to the previous quarter, and 918,000 (4.2%) compared to Q1 2013.
  • The number of ‘other’ connections (predominantly fibre connections) continued to increase during the quarter, and by the end of March 2014 these accounted for 11.9% of all residential and SME fixed broadband connections, up from 6.3% a year previously.
  • BT’s share of residential and SME fixed broadband connections was 31.4% at the end of Q1 2014, up from 29.8% at the end of Q1 2013.

Mobile services

  • Estimated retail revenues generated by mobile telephony services fell by £176m (4.4%) to £3.8bn in the year to Q1 2014.
  • Outgoing mobile call volumes decreased by 860 million minutes (2.5%) to 33.4 billion minutes from the previous quarter.
  • Total SMS and MMS message volumes fell by 4.8 billion messages (13.9%) to 29.9 billion messages in the year to Q1 2014.
  • The number of active mobile subscribers increased by 120,000 (0.2%) to 83.2 million compared to the previous quarter.
  • The number of active dedicated mobile broadband subscriptions (excluding M2M connections) fell by 1.5% (80,000) to 4.9 million in the year to Q1 2014.

Q1 2014 Telecom Data Update datafile (CSV, 19.1 KB)

Q1 2014 telecoms tables (PDF, 271.1 KB)