Telecommunications Market Data Update Q1 2010

17 May 2010

Market monitor

In this section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.

Fixed voice

  • Total fixed voice revenues were 2.21bn in Q1 2010, unchanged from a year previously.
  • This was despite a 0.4% fall in fixed voice call volumes during the year to Q1 2010 to 34.8 billion minutes, indicating that the average cost of fixed voice services has increased over the period.
  • BTs retail share of analogue lines and ISDN channels was 54.7% at the end of Q1 2010, 0.7 percentage points lower than in the previous quarter and 5.1 percentage points lower than a year previously.

Fixed broadband

  • At the end of Q1 2010 there were an estimated 18.6 million UK residential and SME broadband connections, 366k more than at the end of the previous quarter and 1.1 million more than there were at the end of Q1 2009.
  • BT continued to be the largest residential and SME broadband supplier during the quarter, its market share of 27.0% was 0.5 percentage points higher than a year previously.

Mobile (-1-)

  • Total revenues grew by 0.2% across the UKs four largest mobile operators between Q1 2009 and Q1 2010, the first year-on-year increase in overall revenue since Q3 2008. Revenue from calls and other charges (including access) rose by 0.7% compared to a 1.6% annual decline in Q4 2009; however revenue from messaging continued to fall (-1.6%), albeit at a slower rate than in Q4 2009 (-2.0%) and Q3 2009 (-7.1%).
  • Total call volumes across the four operators increased by 6.1% year-on-year to 27.7 billion in Q1 2010, driven by an increase in calls to UK-based numbers (+6.3%).
  • Total messaging volumes for the four operators reached nearly 27 billion in Q1 2010, equivalent to 379 messages per subscriber; this compares to nearly 21.4 billion or 312 messages per subscriber in Q1 2009.
  • The number of active mobile subscriptions for the four operators grew by just over 563k in Q1 2010 to 71.2 million, a significantly lower growth rate than in Q4 2009 (+1.46 million), but in contrast to a 683k decline in Q1 2009. More than 40% of subscriptions were post-pay at the end of Q1 2010 (40.3%, up 2.1 percentage points on Q1 2009)


1.- The commentary provided only refers to the four mobile operators covered in this report.

Telecommunications market data tables Q1 2010 (PDF, 504.2 KB)

Telecoms Tables Q1 2010.csv (CSV, 24.0 KB)