In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- UK fixed voice service revenues totalled £1.8bn in Q2 2019, a decrease of £27m (1.5%) from the previous quarter and £116m (6.1%) from Q2 2018. BT’s share of these revenues was 41%, down by 2.5 percentage points year-on-year.
- Access revenues continued to increase their share, accounting for 80.8% of total fixed voice service revenues in Q2 2019, up 2.4pp year-on-year.
- There were 31.8 million fixed exchange lines (including PSTN and ISDN channels) at the end of Q2 2019, 31k (0.1%) fewer than at the end of the previous quarter.
- UK landlines generated 9.6 billion minutes of outgoing calls in Q2 2019, a 0.7 billion minute (6.5%) decrease from the previous quarter and a year-on-year decrease of 2.2 billion minutes (18.7%).
Fixed broadband services
- There were 26.7 million UK fixed broadband connections at the end of Q2 2019, up 50k (0.2%) from the previous quarter and 378k (1.4%) from Q2 2018.
- BT’s share of these lines was 34.2%, a decrease of 1.1pp year-on-year.
- There were 13 million ‘Other (inc. FTTx)’ lines (predominantly fibre) at the end of Q2 2019, an increase of 521k (4.2%) from Q1 2019 and a year-on-year increase of 2.6 million lines (24.4%).
From 2018, bundled revenues are reported according to the new IFRS15 accounting standard and do not include any device revenues.
- Mobile telephony services generated £3.4bn in retail revenues in Q2 2019, a £32m (0.9%) decrease from a year previously.
- Average revenue per subscriber in Q2 2019 was £13.52, with post-pay subscribers generating more revenue than pre-pay subscribers (at £17.24 and £4.90 respectively).
- The number of active mobile subscriptions (excluding M2M) was 84.3 million at the end of Q2 2019, up 0.5 million (0.6%) from a year previously. Over the same period, the number of dedicated mobile broadband subscriptions decreased by 0.3 million (7.3%), to 4.5 million.
- The number of outgoing mobile voice calls minutes was 40.2 billion in Q2 2019, down 0.3 billion (0.7%) from a year previously.
- The number of mobile messages (including SMS and MMS) continued to decline over the same period, down 2.1 billion (11.1%), while data usage continued to increase rapidly, up 191PB (32.0%) year-on-year.
Telecommunications data revenues, volumes and market share update Q2 2019 (PDF, 475.0 KB)
Telecommunications data revenues, volumes and market share update Q2 2019 (CSV, 108.5 KB)