In this update, we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- UK fixed voice service revenues totalled £2.1bn in Q2 2017, in line with the previous quarter but a decrease of £20m (1.0%) from Q2 2016. BT’s share of these revenues (excluding EE) was 43.5%, down by 0.4 percentage points year-on-year.
- Access revenues continued to increase, up by £19m from Q1 2017, while call revenues decreased by £23m over the same period. In Q2 2017 access accounted for 77.2% of total fixed voice service revenues, up 2.4pp year-on-year.
- There were 33.2 million fixed exchange lines (including PSTN and ISDN channels) in Q2 2017, 150k fewer than in Q1 2017 and a 1.3% (449k) decrease compared to a year previously.
- UK landlines generated 13.4 billion minutes of outgoing calls in Q2 2017, a 1.5 billion minute (10%) decline compared to Q1 2017, representing an acceleration in the rate at which outgoing fixed call volumes are falling.
- The UK had 25.3 million fixed broadband connections in Q2 2017, up 0.2% (46k) from the previous quarter and 2.0% (508k) from Q2 2016.
- BT (excluding EE)’s retail share of these connections was 32.6%, unchanged from Q1 2017 but a year-on-year decrease of 0.3 percentage points.
- There were 7.5 million “other inc. FTTx” connections (which are predominantly fibre broadband connections) at the end of Q2 2017, accounting for 29.4% of the total. This represented a year-on-year increase of 1.5 million lines (25.7%).
- Mobile telephony services generated £3.8bn in retail revenues in Q2 2017, a £19m (0.5%) increase from the previous quarter and a £40m (1.1%) increase compared to a year previously.
- The number of active mobile subscriptions (excluding M2M connections) was 84.1 million at the end of Q2 2017, up 0.4 million (0.4%) from a year previously. Over the same period, the number of dedicated mobile broadband subscriptions (again, excluding M2M) remained stable at 5.0 million.
- Average revenue per subscriber in Q2 2017 was £15.27, with pay-monthly subscribers generating more revenue than PAYG (at £20.77 and £4.8 respectively).
Telecoms data tables Q2 2017 (PDF, 732.3 KB)
Telecoms data tables Q2 2017 (CSV, 18.7 KB)