27 April 2017
In the following section we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.
Fixed voice services
- Fixed voice services generated £2.1bn in Q4 2016, in line with the previous quarter and a £21m (1.0%) increase compared to a year previously. BT’s share of these revenues (excluding EE) was 44.0%, a 0.5 percentage point fall compared to Q4 2015.
- There was a total of 33.5 million UK PSTN lines and ISDN channels at the end of 2016. This represented a year-on-year decrease of 211k (0.6%) and a decline of 74k (0.2%) compared to the previous quarter.
- UK landlines generated 15.6 billion minutes of outgoing calls in Q4 2016, a fall of 2.1 billion minutes (12.1%) compared to a year previously.
- There were 25.3 million UK fixed broadband connections at the end of 2016, a year-on-year increase of 542k (2.2%) and 216k (0.9%) more than in the previous quarter.
- BT’s share of these lines (excluding EE) was 32.8%, an increase of 0.4 percentage points compared to Q4 2015.
- There were 6.8 million ‘other (inc. FTTx)’ fixed broadband lines, predominantly comprised of superfast fibre broadaband connections, at the end of 2016, a year-on-year increase of 1.2 million (22%). This represented 26.8% of the total, up from 22.5% a year previously.
- Mobile telephony services generated £3.9bn in retail revenues in Q4 2016, a £15m (0.4%) decrease from the previous quarter and a £30m (0.8%) increase compared to Q4 2015.
- Total outgoing mobile call volumes were 38.0 billion minutes in Q4 2016, an increase of 0.4 billion minutes (1.0%) since the previous quarter and up 1.2 billion minutes (3.2%) since Q4 2015.
- The total number of outgoing SMS and MMS messages was 23.7 billion in Q4 2016, down 0.3 billion (1.4%) on the previous quarter and down 1.5 billion messages (5.9%) compared to Q4 2015.
- The number of active mobile subscriptions (excluding M2M connections) decreased by 1.2 million (1.4%) to 83.5 million in the year to Q4 2016. Over the same period, the number of dedicated mobile broadband subscriptions (again, excluding M2M) dropped 0.6 million (11.0%) to 5.0 million.
Q4 2016 telecoms data tables (PDF, 597.8 KB)
Q4 2016 telecoms data tables (CSV, 18.7 KB)