Telecommunications Market Data Update Q4 2017

26 April 2018

In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector.

Fixed voice services

  • Fixed voice services generated £2.0bn in revenues in Q4 2017, down by 2.3% (£48m) from the previous quarter and 3.9% (£84m) compared to Q4 2016.
  • There was a total of 33.1 million UK PSTN lines and ISDN channels at the end of 2017. This represented an increase of 0.8% (262k) compared to Q3 2017, but a decline of 1.4% (468k) year-on-year.
  • UK landlines generated 12.6 billion minutes of outgoing calls in Q4 2017, a quarterly decrease of 1.7% (214 million minutes) and 17.6% (2.7 billion minute) fall compared to Q4 2016.

Fixed broadband services

  • There were 26.0 million UK fixed broadband connections at the end of 2017, an increase of 0.5% (129k) from Q3 2017 and a year-on-year increase of 2.1% (546k).
  • The total number of ADSL lines was 12.1 million at the end of 2017, a fall of 2.4% (293k) from the previous quarter, while the total number of cable and ‘Other (inc. FTTx)’ connections increased by 0.6% (31k) and 4.7% (390k) respectively during the same period.
  • There were 8.8 million ‘Other (inc. FTTx)’ fixed broadband lines, predominantly comprised of superfast fibre broadband connections, at the end of Q4 2017. This represented 33.8% of the total UK broadband connections, a 6.3 percentage point increase from Q4 2016.

Mobile services

  • Mobile telephony services generated £3.9bn in retail revenues in Q4 2017, a £31m (-0.8%) decrease from the previous quarter and a £45m (1.2%) increase compared to a year previously.
  • The number of active mobile subscriptions (excluding M2M connections) was 84.2 million at the end of Q4 2017, up 0.3 million (0.3%) from a year previously. Over the same period, the number of dedicated mobile broadband subscriptions remained the same at 5 million.
  • Average revenue per subscriber in Q4 2017 was £15.53, with post-pay subscribers generating more revenue than pre-pay subscribers (at £20.91 and £4.77 respectively).

Telecommunications data revenues, volumes and market share update Q4 2017 (PDF, 496.3 KB)

Telecommunications data revenues, volumes and market share update Q4 2017 (CSV, 18.6 KB)