Research among non-geographic numbers service providers

18 May 2015

Ofcom and the UK telephone industry are working together on making some significant changes to non-geographic number (NGN) pricing transparency - to 084, 087 and 09 numbers.

The proposed changes are designed to address consumer confusion about the cost of calling service numbers and consumer concerns about the revenue generating nature of NGNs - by delivering clearer pricing for 084, 087 and 09 calls.

Research was required to measures awareness and readiness of service providers for these changes.

Full report

Research among non-geographic numbers service providers (PDF, 96.0 KB)