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These documents outline the results of Ofcom’s research into the performance of the retail networks of the UK’s four national mobile network operators (MNOs).
This is our fourth report measuring mobile broadband performance, although the results presented here are not directly comparable with those in our previous reports due to the evolution in our testing methodology
Smartphone Cities: Measuring 4G mobile broadband and voice performance (PDF, 1.3 MB) - December 2016
The UK is increasingly becoming a smartphone society, with 70% of all adults owning a smartphone in the second half of 2015, making the performance of mobile networks more important than ever.
Smartphone Cities: measuring mobile broadband and voice performance - March 2016
2 April 2015
13 November 2014
21 June 2019
Lists Ofcom's official statistics
07 June 2019
This report summarises the initial results from Ofcom’s new mobile research, which is designed to measure the consumer experience of using mobile services.
05 June 2019
Ofcom’s regular research into adults’ media literacy gives detailed evidence on media use, attitudes and understanding among UK adults aged 16+.
This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.