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These documents outline the results of Ofcom’s research into the performance of the retail networks of the UK’s four national mobile network operators (MNOs).
This is our fourth report measuring mobile broadband performance, although the results presented here are not directly comparable with those in our previous reports due to the evolution in our testing methodology
Smartphone Cities: Measuring 4G mobile broadband and voice performance (PDF, 1.3 MB) - December 2016
The UK is increasingly becoming a smartphone society, with 70% of all adults owning a smartphone in the second half of 2015, making the performance of mobile networks more important than ever.
Smartphone Cities: measuring mobile broadband and voice performance - March 2016
2 April 2015
13 November 2014
This section covers research into usability of devices and services, and accessibility, particularly in relation to older people and those with disabilities.
Our research investigates the range of mobile options available to consumers, in terms of different providers and opportunities for enhanced performance.
10 October 2019
People in Liverpool spend more time chatting on the mobile than those in other major cities, new research reveals.
People in Liverpool spend more time chatting on their mobile phones than those in other major cities, new Ofcom research reveals.