Nuisance calls panel research 2014

23 May 2014

A diary study among UK adults with home landline phones to record all unwanted calls personally received on their home landline phone across a four week period (13 January to 9 February 2014). This research was a repeat of the study published May 2013.

Pre-release access in accordance with the provisions of the Pre-release Access to Official Statistics Order 2008 has been granted to the following eligible persons:

  • Head of Enforcement, Information Commissioner’s Office

Full report

Nuisance calls panel research - Wave 2, 2014 (PDF, 747.8 KB)
Published 23 May 2014

Nuisance calls panel research, Wave 2 2014 - Annexes (PDF, 549.7 KB)

Nuisance calls panel research Wave 2 2014 - Data tables (PDF, 342.8 KB)

Previous and subsequent reports

Nuisance calls research 2017

6 Aug 2018

Nuisance calls research 2016

6 Aug 2018

Nuisance calls research 2015

20 May 2015

Nuisance calls research 2013

21 May 2014

Sectors

See also...

  • Open data

    19 May 2020

    Ofcom’s open data is a mix of data from or about the companies we regulate in the communications sector, and the citizens and consumers who use them.

  • Tackling nuisance calls and messages

    04 May 2020

    Consumer guide to tackling nuisance calls and messages can be a very handy link.

  • Statistical release calendar 2019

    04 May 2020

    Lists Ofcom's official statistics

  • Nuisance calls

    Ofcom’s regular research into nuisance calls measures the frequency of the nuisance calls UK consumers receive on their home landline phone. We gather real-time data about these types of calls, including the date, time and duration of nuisance calls, and a full description of the experience; i.e. the company/person calling, what the call was about, and whether the caller’s telephone number was identifiable.

See all results