Automatic compensation research

15 March 2017

Data which provides insights into the degree to which consumers experience loss of service of their landline and broadband services and their experience of such loss.

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Questionnaires

Auto-compensation Consumer Research Questionnaire (PDF, 1.0 MB)

Auto-compensation SME Research Questionnaire (PDF, 1.3 MB)

Willingness to pay - Consumer and SME Research Questionnaire (PDF, 697.8 KB)

Jigsaw presentation

Automatic compensation - Presentation of Quantitative Findings (PDF, 5.1 MB)

Consumers

Wave 1

Quality of fixed line - Consumer Wave 1 - Contents (PDF, 20.4 KB)

Quality of fixed line - Consumer Wave 1 - Published Tabulations (PDF, 863.2 KB)

Quality of fixed line - Consumer Wave 1 - Published Tabulations (XLS, 2.7 MB)

Wave 2

Auto-compensation - Consumer Wave 2 - Contents (PDF, 82.3 KB)

Auto-compensation - Consumer Wave 2 - Published Tabulations (PDF, 2.0 MB)

Auto-compensation - Consumer Wave 2 - Published Tabulations (XLS, 7.3 MB)

Raw data

Auto-compensation - Consumer research - Raw data (CSV, 6.7 MB)

Willingness to pay - Consumer research - Raw data (CSV, 1.8 MB)

SMEs

Wave 1

Quality of fixed line - SME Wave 1 - Contents (PDF, 17.9 KB)

Quality of fixed line - SME Wave 1 - Published Tabulations (PDF, 670.3 KB)

Quality of fixed line - SME Wave 1 - Published Tabulations (XLS, 1.9 MB)

Wave 2

Auto-compensation - SME Wave 2 - Contents (PDF, 77.7 KB)

Auto-compensation - SME Wave 2 - Published Tabulations (PDF, 2.5 MB)

Auto-compensation - SME Wave 2 - Published Tabulations (XLS, 7.7 MB)

Raw data

Auto-compensation - SME research - Raw data (CSV, 4.1 MB)

Willingness to pay - SME research - Raw data (CSV, 967.6 KB)