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Interactive report
- Data
30 September 2020
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2020/interactive
Interactive report
- Data
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2019/interactive
The Communications Market 2020
- Research
30 September 2020
Our Communications Market Report (CMR) provides data and commentary on key market developments in the UK communications sector.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2020
Report: Choosing the best broadband, mobile and landline provider
- Research
28 September 2020
This is Ofcom’s fourth annual report on how service levels compare in telecoms.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report
Statistical release calendar 2020: pre-release access lists
- Data
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.
https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists
Interactive report
- Data
- Research
Interactive visualisation of data from Connected Nations 2019.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-summer-2020/interactive-report
Telecoms and pay-TV complaints data
- Research
These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecoms and pay-TV complaints interactive data Q1 2020
- Data
04 September 2020
This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q1-2020
ADR schemes' performance
- Data
21 August 2020
A quarterly update on ADR schemes' performance against key performance indicators (KPI).
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance
General telecoms
- Data
- Research
Our general telecoms research examines technological and procedural opportunities across the sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/general
Data downloads
- Data
We have made some of the data that underpins the Connected Nations report available for download.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/data-downloads
Telecoms data updates
- Data
- Research
Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates
Telecommunications Market Data Update Q4 2019
- Data
18 June 2020
Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q4-2019
Interactive report
- Data
- Research
Interactive visualisation of data from Connected Nations 2019.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2020/interactive-report
UK home broadband performance, measurement period November 2019
- Research
13 May 2020
Our annual home broadband performance report compares how different broadband packages perform, using data from monitors installed on people's broadband routers.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2019
Wifi performance testing of home broadband routers
- Research
13 May 2020
Overview, technical details and the anonymised results of our Wi-Fi performance testing on fifteen home broadband routers.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds/wi-fi-performance-testing
UK home broadband performance, November 2019: Interactive data
- Research
13 May 2020
Interactive data for the UK home broadband performance report, November 2019.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2019/interactive-data
Improving broadband and landline standards
- Research
06 May 2020
A review of how Ofcom's quality of service rules have affected Openreach's service level performance.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/improving-broadband-and-landline-standards
Download numbering data
- Data
15 April 2020
We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.
https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data
Telecommunications Market Data Update Q3 2019
- Data
30 January 2020
Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/q3-2019