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Broadband speeds research

  • Research

Research on fixed line home broadband speeds, mobile broadband performance, and related research.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds

Interactive report

  • Data
  • Research

Interactive visualisation of data from Connected Nations 2020.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/interactive-report

Affordability of communications services

  • Research

18 December 2020

Our initial findings on the affordability of major communications, particularly fixed broadband and mobile-internet services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/affordability-of-communications-services

International broadband scorecard 2020: interactive data

  • Data

17 December 2020

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-bbroadand-scorecard/international-broadband-scorecard-2020-interactive-data

Data downloads

  • Data

We have made some of the data that underpins the Connected Nations report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/data-downloads

Connected Nations 2020

  • Research

Our 2020 report on the UK's communications infrastructure.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020

Main report

  • Research

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/main-report

Nations reports

  • Research

Reports on the communications infrastructures of England, Scotland, Wales and Northern Ireland.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/nations-reports

Telecoms data updates

  • Data
  • Research

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Statistical release calendar 2020: pre-release access lists

  • Data

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists

Telecoms and pay-TV complaints data

  • Research

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

UK home broadband performance, measurement period May 2020

  • Research

12 November 2020

Data collected in May 2020 on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/may-2020-uk-home-broadband-performance

Telecoms and pay-TV complaints interactive data Q1 2020

  • Data

11 November 2020

This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q1-2020

Interactive report

  • Data

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2019/interactive

Mobile matters

  • Research

10 November 2020

Ofcom has researched consumers’ behaviour and experience of using mobile services in the UK by analysing crowdsourced data collected from Android devices.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters

ADR schemes' performance

  • Data

30 October 2020

A quarterly update on ADR schemes' performance against key performance indicators (KPI).

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Telecommunications Market Data Update Q1 2020

  • Data

22 October 2020

Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q1-2020

Telecommunications Market Data Update Q2 2020

  • Data

22 October 2020

Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q2-2020

Interactive report 2020

  • Data

08 October 2020

Interactive data for our first Mobile Matters publication.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters/interactive-report-2020

Median latency during 1 January 2020 - 22 March 2020 for various technologies

  • Data

08 October 2020

Interactive map showing median average response time for 3G, 4G and wifi connections between 1 January and 22 March 2020.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters/uk-latency-test-median