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Interactive data
- Research
06 June 2018
Interactive data for the consumer mobile experience report 2018.
https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/consumer-mobile-experience/interactive-data-2018
Consumer engagement with communication services
- Data
- Research
17 May 2018
In July 2017, Ofcom commissioned Futuresight to conduct qualitative research to better understand why consumers do not engage fully, or at all, with communications markets.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/consumer-engagement-with-communication-services
Pricing trends for communications services
- Research
17 May 2018
This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/pricing
UK home broadband performance, November 2017
- Research
09 May 2018
Report containing data and analysis regarding the performance of UK fixed-line broadband services delivered to residential consumers in November 2017.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2017
Interactive data
- Research
09 May 2018
Interactive data for the UK home broadband performance report, November 2017.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2017/interactive-data
Report: Choosing the best broadband, mobile and landline provider
- Research
03 May 2018
Read the research report on service quality in the UK.
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report
Connected Nations update: Spring 2018
- Data
- Research
30 April 2018
This is the first spring update on progress made on the coverage of broadband and mobile networks of the UK and its nations since our 2017 Connected Nations Report.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2018
Telecoms data updates
- Data
- Research
Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates
Telecommunications Market Data Update Q4 2017
- Data
26 April 2018
In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector in Q4 2017.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q4-2017
General telecoms
- Data
- Research
Our general telecoms research examines technological and procedural opportunities across the sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/general
SMEs and communications services
- Research
Research on the availability and experience of communications services for SMEs in the UK
https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/sme-research
Telecoms and pay-TV complaints Q4 2017 interactive data
- Data
18 April 2018
This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/q4-2017-interactive-data
Telecoms and pay-TV complaints data
- Research
These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
Telecommunications Market Data Update Q3 2017
- Data
25 January 2018
In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector in Q3 2017.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q3-2017
Interactive data
- Research
18 December 2017
Interactive data for Ofcom's International Communications Market Report 2017.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2017/international/interactive-data
International Communications Market Report 2017
- Research
18 December 2017
This report compares the UK communications sector with a range of comparator countries in order to assess how the UK is performing in an international context.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2017/international
Mobile and smartphones
- Data
- Research
Our research investigates the range of mobile options available to consumers, in terms of different providers and opportunities for enhanced performance.
https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones
Interactive dashboard
- Data
- Research
15 December 2017
Explore the interactive data from Connected Nations 2017.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2017/interactive
Nations' supplements
- Data
- Research
15 December 2017
These 2017 reports examine the availability of good communications across the nations.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2017/nations
Data downloads
- Data
15 December 2017
Data downloads from Connected Nations 2017.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2017/data-downloads