Telecoms search

Connected Nations update: Spring 2019

31 May 2019

This is our latest Spring update on progress made on broadband and mobile network coverage in the UK and its nations since Connected Nations 2018.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2019

International broadband scorecard 2018: interactive data

20 May 2019

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-bbroadand-scorecard/2018-interactive-data

UK home broadband performance, measurement period November 2018

08 May 2019

Our annual home broadband performance report compares how different broadband packages perform, using data from monitors installed on people's broadband routers.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2018

UK home broadband performance, November 2018: Interactive data

08 May 2019

Interactive data for the UK home broadband performance report, November 2018.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/home-broadband-performance-2018/interactive-data

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Economic Geography – The determinants of mobile and fixed coverage in the UK

02 May 2019

This report investigates the commercial drivers behind an operator's decision to upgrade its network, and the factors determining the level of available 3G and 4G mobile coverage.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/availability-of-communication-services/economic-geography-2019

Download numbering data

01 May 2019

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Telecoms and pay-TV complaints interactive data

30 April 2019

This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/interactive-data

Report: Choosing the best broadband, mobile and landline provider

30 April 2019

Read the research report on service quality in the UK.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report

Telecoms and pay-TV complaints data

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Pricing trends for communications services

13 February 2019

This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/pricing

Supporting the expanding role of wireless innovation in UK industry: a discussion paper

01 February 2019

This paper explores what forms this wireless connectivity could take and how best to ensure it meets the needs of UK consumers and industry.

https://www.ofcom.org.uk/spectrum/spectrum-management/supporting-role-wireless-innovation-uk-industry

Access and inclusion

14 January 2019

In this report, we present a range of data on the availability, take-up, use and affordability of communications services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/access-and-inclusion

General telecoms

Our general telecoms research examines technological and procedural opportunities across the sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/general

The Future of Telephone Numbering: a qualitative research study

08 January 2019

Ofcom commissioned Futuresight to conduct in-depth qualitative research among consumers to update its understanding of telephone number use in the UK.

https://www.ofcom.org.uk/research-and-data/telecoms-research/general/future-of-telephone-numbering

Connected Nations 2018: Data downloads

02 January 2019

We have made some of the data that underpins the Connected Nations Report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/data-downloads

Connected Nations 2018: Interactive report

18 December 2018

Interactive visualisation of data from Connected Nations 2018.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/interactive-report

Connected Nations 2018

18 December 2018

Our 2018 report on the UK's communications infrastructure.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018

Connected Nations 2018: Main report

18 December 2018

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/main-report

Connected Nations 2018: Annex A - Methodology

18 December 2018

Methodology for the Connected Nations 2018 report.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/methodology