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ADR schemes' performance

  • Data

13 February 2020

A quarterly update on ADR schemes' performance against key performance indicators (KPI).

https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/dispute-resolution/adr-schemes-performance

Telecoms data updates

  • Data
  • Research

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Telecommunications Market Data Update Q3 2019

  • Data

30 January 2020

Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/q3-2019

The Communications Market Report – Interactive data

  • Data

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/interactive-data

Telecoms and pay-TV complaints interactive data

  • Data

24 January 2020

This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/interactive-data

Telecoms and pay-TV complaints data

  • Research

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Pricing trends for communications services

  • Research

09 January 2020

This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/pricing

Nations' supplements

  • Research

Reports on the communications infrastructures of England, Scotland, Wales and Northern Ireland.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/nations-supplements

Interactive report

  • Data
  • Research

Interactive visualisation of data from Connected Nations 2019.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/interactive-report

International broadband scorecard 2019: interactive data

  • Data

20 December 2019

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-broadband-scorecard/2019-interactive-data

Data downloads

  • Data

We have made some of the data that underpins the Connected Nations report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/data-downloads

Connected Nations 2019

  • Research

Our 2019 report on the UK's communications infrastructure.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019

Main report

  • Research

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/main-report

Download numbering data

  • Data

19 December 2019

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Connected Nations update: Summer 2019

  • Data
  • Research

04 November 2019

This is our Summer update on progress made on broadband and mobile network coverage in the UK and its nations since Connected Nations 2018.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-summer-2019

Mobile and smartphones

  • Data
  • Research

Our research investigates the range of mobile options available to consumers, in terms of different providers and opportunities for enhanced performance.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones

Interactive report 2019

  • Data

10 October 2019

Interactive data for our first Mobile Matters publication.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters/interactive-data-2019

Mobile matters

  • Research

10 October 2019

Ofcom has researched consumers’ behaviour and experience of using mobile services in the UK by analysing crowdsourced data collected from Android devices.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters

Providers, bills, complaints and switching

  • Data
  • Research

This involves ensuring that telecoms providers do their best to appeal for consumers, and offer the best service they can.

https://www.ofcom.org.uk/research-and-data/telecoms-research/providers-bills-complaints-switching

The Communications Market 2019

  • Research

04 July 2019

https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2019