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Understanding people's online habits, behaviour and attitudes

  • Research

09 June 2021

Understanding people’s online habits, behaviours and attitudes is a vital part of our statutory duties.

https://www.ofcom.org.uk/research-and-data/media-literacy-research/understanding-peoples-online-habits,-behaviour-and-attitudes

Statistical release calendar 2021

  • Data

Ofcom's statistical release calendar lists the Official Statistics we are scheduled to publish in 2021.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21

ADR schemes' performance

  • Data

01 June 2021

A quarterly update on ADR schemes' performance against key performance indicators (KPI).

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Numbering research

  • Research

Ofcom's research and reports on telecommunications numbering.

https://www.ofcom.org.uk/research-and-data/telecoms-research/fixed-line-phones/numbering-research

Statistical release calendar 2021: pre-release access lists

  • Data

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats21/pre-release-access-lists

Broadband speeds research

  • Research

Research on fixed line home broadband speeds, mobile broadband performance, and related research.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds

Interactive report

  • Data
  • Research

Interactive visualisation of data from Connected Nations, Spring update 2021.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-spring-2021/interactive-report

Report: Choosing the best broadband, mobile and landline provider

  • Research

07 May 2021

This is Ofcom’s fourth annual report on how service levels compare in telecoms.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report

Telecoms and pay-TV complaints data

  • Research

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Telecoms and pay-TV complaints interactive data Q4 2020

  • Data

30 April 2021

This interactive data is a supplement to our Q2 (July to September) 2020 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q4-2020

Telecoms data updates

  • Data
  • Research

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Telecommunications Market Data Update Q4 2020

  • Data

29 April 2021

Key trends emerging in Q4 2020 from the data we collect on the UK telecommunications sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q4-2020

Download numbering data

  • Data

14 April 2021

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Affordability of communications services

  • Research

09 April 2021

Our initial findings on the affordability of major communications, particularly fixed broadband and mobile-internet services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/affordability-of-communications-services

Access and inclusion

  • Research

In this report, we present a range of data on the availability, take-up, use and affordability of communications services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/access-and-inclusion

Statistical release calendar 2020: pre-release access lists

  • Data

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists

Telecoms and pay-TV complaints interactive data Q3 2020

  • Data

02 February 2021

This interactive data is a supplement to our Q2 (July to September) 2020 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q3-2020

Interactive report

  • Data
  • Research

Interactive visualisation of data from Connected Nations 2020.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/interactive-report

International broadband scorecard 2020: interactive data

  • Data

17 December 2020

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-broadband-scorecard/international-broadband-scorecard-2020-interactive-data

Data downloads

  • Data

We have made some of the data that underpins the Connected Nations report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/data-downloads