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Pricing trends for communications services

  • Research

13 February 2019

This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/general-communications/pricing

Report: Choosing the best broadband, mobile and landline provider

  • Research

13 February 2019

Read the research report on service quality in the UK.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/quality-of-service/report

Supporting the expanding role of wireless innovation in UK industry: a discussion paper

  • Research

01 February 2019

This paper explores what forms this wireless connectivity could take and how best to ensure it meets the needs of UK consumers and industry.

https://www.ofcom.org.uk/spectrum/spectrum-management/supporting-role-wireless-innovation-uk-industry

Telecoms data updates

  • Data
  • Research

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Telecoms and pay-TV complaints interactive data

  • Data

30 January 2019

This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/interactive-data

Telecoms and pay-TV complaints data

  • Research

These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data

Access and inclusion

  • Research

14 January 2019

In this report, we present a range of data on the availability, take-up, use and affordability of communications services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/accessibility-research/access-and-inclusion

General telecoms

  • Data
  • Research

Our general telecoms research examines technological and procedural opportunities across the sector.

https://www.ofcom.org.uk/research-and-data/telecoms-research/general

The Future of Telephone Numbering: a qualitative research study

  • Research

08 January 2019

Ofcom commissioned Futuresight to conduct in-depth qualitative research among consumers to update its understanding of telephone number use in the UK.

https://www.ofcom.org.uk/research-and-data/telecoms-research/general/future-of-telephone-numbering

Connected Nations 2018: Data downloads

  • Data

02 January 2019

We have made some of the data that underpins the Connected Nations Report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/data-downloads

Download numbering data

  • Data

20 December 2018

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Connected Nations 2018: Interactive report

  • Data
  • Research

18 December 2018

Interactive visualisation of data from Connected Nations 2018.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/interactive-report

Connected Nations 2018

  • Research

18 December 2018

Our 2018 report on the UK's communications infrastructure.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018

Connected Nations 2018: Main report

  • Research

18 December 2018

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/main-report

Connected Nations 2018: Annex A - Methodology

  • Research

18 December 2018

Methodology for the Connected Nations 2018 report.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/methodology

Economic Geography 2018

  • Research

18 December 2018

This report highlights whether the variation in 3G and 4G coverage between different parts of the UK can be explained by differences in the likely demand for, and cost of providing, mobile services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/availability-of-communication-services/economic-geography-2018

Connected Nations 2018: Nations' supplements

  • Research

18 December 2018

Reports on the communications infrastructures of England, Scotland, Wales and Northern Ireland.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2018/nations

Consumer mobile experience 2018: Interactive data

  • Research

01 November 2018

Interactive data for the consumer mobile experience report 2018.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/consumer-mobile-experience/interactive-data-2018

Telecommunications Market Data Update Q2 2018

  • Data

25 October 2018

In this update we highlight some of the key trends emerging this quarter from the data we collect on the UK telecommunications sector in Q2 2018.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q2-2018

Connected Nations update: October 2018

  • Data
  • Research

02 October 2018

Second interim update to our December 2017 Connected Nations report, providing detail on how the coverage of broadband and mobile networks across the UK and its nations has progressed since that report and the first interim update from April 2018.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-update-2018-october