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Broadband speeds research
- Research
Research on fixed line home broadband speeds, mobile broadband performance, and related research.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds
Interactive report
- Data
- Research
Interactive visualisation of data from Connected Nations 2020.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/interactive-report
Affordability of communications services
- Research
18 December 2020
Our initial findings on the affordability of major communications, particularly fixed broadband and mobile-internet services.
https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/policy/affordability-of-communications-services
International broadband scorecard 2020: interactive data
- Data
17 December 2020
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-bbroadand-scorecard/international-broadband-scorecard-2020-interactive-data
Data downloads
- Data
We have made some of the data that underpins the Connected Nations report available for download.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/data-downloads
Connected Nations 2020
- Research
Our 2020 report on the UK's communications infrastructure.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020
Main report
- Research
This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/main-report
Nations reports
- Research
Reports on the communications infrastructures of England, Scotland, Wales and Northern Ireland.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/nations-reports
Telecoms data updates
- Data
- Research
Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates
Statistical release calendar 2020: pre-release access lists
- Data
In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.
https://www.ofcom.org.uk/research-and-data/data/statistics/stats20/access-lists
Telecoms and pay-TV complaints data
- Research
These documents are intended to help consumers make better informed decisions, especially those who are thinking about changing provider or purchasing a new service. We also believe that publication of provider-specific complaint volumes incentivises providers to improve their performance.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
UK home broadband performance, measurement period May 2020
- Research
12 November 2020
Data collected in May 2020 on actual broadband speeds received by a sample of consumers who have had speed monitoring equipment installed in their homes.
https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/may-2020-uk-home-broadband-performance
Telecoms and pay-TV complaints interactive data Q1 2020
- Data
11 November 2020
This interactive data is a supplement to our Q2 (April to June) 2017 report on telecoms and pay-TV complaints.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data/telecoms-and-pay-tv-complaints-interactive-data-q1-2020
Interactive report
- Data
https://www.ofcom.org.uk/research-and-data/multi-sector-research/cmr/cmr-2019/interactive
Mobile matters
- Research
10 November 2020
Ofcom has researched consumers’ behaviour and experience of using mobile services in the UK by analysing crowdsourced data collected from Android devices.
https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters
ADR schemes' performance
- Data
30 October 2020
A quarterly update on ADR schemes' performance against key performance indicators (KPI).
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance
Telecommunications Market Data Update Q1 2020
- Data
22 October 2020
Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q1-2020
Telecommunications Market Data Update Q2 2020
- Data
22 October 2020
Key trends emerging in Q3 2019 from the data we collect on the UK telecommunications sector.
https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates/telecommunications-market-data-update-q2-2020
Interactive report 2020
- Data
08 October 2020
Interactive data for our first Mobile Matters publication.
https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters/interactive-report-2020
Median latency during 1 January 2020 - 22 March 2020 for various technologies
- Data
08 October 2020
Interactive map showing median average response time for 3G, 4G and wifi connections between 1 January and 22 March 2020.
https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones/mobile-matters/uk-latency-test-median