Telecoms search

Report: Complaints about broadband, landline, mobile and pay-TV services

17 April 2024

We publish the number of complaints we have received about landline, broadband, pay-monthly mobile and pay-TV services.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/telecoms-and-pay-tv-complaints

Download numbering data

We publish data on which UK telephone numbers are available for allocation or are allocated, and lists of codes for use in number porting and other administrative tasks.

https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/numbering/numbering-data

Mobile signal strength measurement data from our spectrum assurance vehicles

07 March 2024

We have been compiling the 4G- and 5G-specific signal strength measurement data that our spectrum assurance vehicles capture along roads in England, Scotland and Wales.

https://www.ofcom.org.uk/phones-telecoms-and-internet/coverage/mobile-signal-strength-measurement-data

Communications Affordability Tracker

27 February 2024

Our latest research into the affordability of home broadband, mobile phone, landline and pay TV services.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/affordability-tracker

Interactive report 2021

Interactive visualisation of data from Connected Nations 2020.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2021/interactive-report

Connected Nations 2022

Our report on the availability of broadband and mobile services in the UK, including the roll-out of gigabit-capable, full fibre and 5G networks.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2022

Experiences of fraud online and through calls and texts

01 February 2024

Understanding people's experiences of encountering fraud and scams on landlines, mobile phones, apps and other online channels.

https://www.ofcom.org.uk/research-and-data/online-research/online-call-and-text-fraud

Experiences of fraud online and through calls and texts

01 February 2024

Understanding people's experiences of encountering fraud and scams on landlines, mobile phones, apps and other online channels.

https://www.ofcom.org.uk/research-and-data/telecoms-research/online-call-and-text-fraud

ADR schemes' performance

26 January 2024

Every quarter we publish key performance results for the two main ADR schemes, CISAS and Communications Ombudsman.

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/problems/adr-schemes/adr-schemes-performance

Telecoms data updates

Quarterly updates tracking key trends emerging from the data we collect on the UK telecommunications sector including fixed voice services, mobile services and fixed broadband.

https://www.ofcom.org.uk/research-and-data/telecoms-research/data-updates

Pricing trends for communications services

23 January 2024

This report outlines Ofcom's research into trends in the pricing of residential communications services in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/pricing

Main report

This is Ofcom’s annual, in-depth look at the coverage of broadband and mobile networks in the UK.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2020/main-report

Data downloads

We have made some of the data that underpins the Connected Nations 2023 report available to download. This data allows us to make year-on-year comparisons of the state of the UK’s communications infrastructure.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2023/data-downloads

Statistical release calendar 2023

Ofcom's statistical release calendar lists the Official Statistics we are due to publish in 2023.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats23

International Broadband Scorecard 2023: interactive data

19 December 2023

Comparing the UK against ten other countries.

https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/eu-bbroadand-scorecard/international-broadband-scorecard-2023-interactive-data

Statistical release calendar 2023: pre-release access lists

In accordance with the conditions for pre-release access to Official Statistics set out in the DCMS statement of compliance, named officials can receive privileged early access to Official Statistics.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats23/pre-release-access-lists

Statistical release calendar 2022

Ofcom's statistical release calendar lists the Official Statistics we are scheduled to publish in 2022.

https://www.ofcom.org.uk/research-and-data/data/statistics/stats22

SMEs and communications services

Research on the availability and experience of communications services for SMEs in the UK

https://www.ofcom.org.uk/research-and-data/multi-sector-research/sme-research

Data downloads

We have made some of the data that underpins the Connected Nations report available for download.

https://www.ofcom.org.uk/research-and-data/multi-sector-research/infrastructure-research/connected-nations-2019/data-downloads

Mobile and smartphones

Our research investigates the range of mobile options available to consumers, in terms of different providers and opportunities for enhanced performance.

https://www.ofcom.org.uk/research-and-data/telecoms-research/mobile-smartphones