Covid-19 news and information: consumption and attitudes

05 August 2020

As a response to the Covid-19 outbreak, Ofcom is providing a range of information about how people are getting news and information about the crisis.

In late March, we commissioned an online survey of around 2,000 people every week, and also provide key findings from other datasets such as BARB and comScore.

We are publishing this under our media literacy duties, as part of our Making Sense of Media programme. This work furthers our understanding around the access, consumption and critical engagement with news at this time, recognising that habits may intensify or change given the nature of the crisis. For pre-Covid-19 news consumption and attitudes, please see our News Consumption Survey.

Given the increased concern about misinformation during this time, we are also providing information about fact-checking and debunking sites and tools.

Results from week fourteen

We have also published the following pieces of analysis:

Covid-19 news and information: summary of views about misinformation (PDF, 284.1 KB)

Effects of Covid-19 on online consumption (PDF, 303.1 KB)

Effects of Covid-19 on TV viewing (PDF, 191.4 KB)

Previous results

Week twelve

Week ten

We also published the following pieces of analysis. The misinformation report summarises the findings from the questions we have asked about Covid-19 related misinformation, as a contribution to the ongoing debates around the topic. We also have an update on the effects of the pandemic on online consumption.

Covid-19 news and information: summary of views about misinformation (PDF, 258.9 KB)

Effects of Covid-19 on online consumption (PDF, 240.8 KB)

Week eight

We have also published the following piece of analysis:

Early effects of Covid-19 on TV viewing (PDF, 193.5 KB)

Week seven

We will now be publishing the key findings from this research on a fortnightly basis, with our next full report due on Tuesday 26 May. Our interactive data report will continue to be updated on a weekly basis.

We have also published the following report. In this report, ten participants from our qualitative Adults' Media Lives study were interviewed using a video conferencing platform in the early-lockdown period (30 March – 6 April 2020). Participants discussed how the lockdown was affecting them, how their media behaviour was changing and how they were staying informed at this time.

Although the sample is small, participants represented a cross-section of individuals aged 20-75 across the UK, affected by lockdown in different ways.

Adults' Media Lives: Covid-19 early lockdown interviews (PDF, 136.8 KB)

Week six

We have also published the following pieces of analysis:

Covid-19 news and information: 12-15 year old children's news consumption and attitudes (PDF, 286.0 KB)

Covid-19 news and information: 12-15 year old children's news consumption and attitudes – data tables (XLSX, 342.5 KB)

Covid-19 news and information: 12-15 year old children's news consumption and attitudes – data (CSV, 242.0 KB)

Covid-19 news and information: 12-15 year old children's news consumption and attitudes – questions (PDF, 157.8 KB)

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